Jason Ball
CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide
Gebonden Engels 2020 1e druk 9780136412595Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam.
- Master Cisco CCNP/CCIE CLCOR exam topics
- Assess your knowledge with chapter-opening quizzes
- Review key concepts with exam preparation tasks
CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. Do I Know This Already? quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly.
CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide focuses specifically on the objectives for the Cisco CCNP/CCIE CLCOR 350-801 exam. Collaboration expert Jason Ball shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.
This complete study package includes
- A test-preparation routine proven to help you pass the exams
- Do I Know This Already? quizzes, which enable you to decide how much time you need to spend on each section
- Chapter-ending Key Topic tables, which help you drill on key concepts you must know thoroughly
- Practice exercises that help you enhance your knowledge
- More than 60 minutes of video mentoring from the author
- An online interactive Flash Cards application to help you drill on Key Terms by chapter
- A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies
- Study plan suggestions and templates to help you organize and optimize your study time
Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success.
The official study guide helps you master all the topics on the CCNP/CCIE Collaboration Core CLCOR 350-801 exam, including
- Infrastructure and Design* Protocols, Codecs, and Endpoints
- Cisco IOS XE Gateway and Media Resources
- Call Control
- QoS
- Collaboration Applications
Specificaties
ISBN13:9780136412595
Trefwoorden:netwerken, Cisco, Certificering CCNP, Certificering CCIE, CCNP
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:859
Uitgever:Cisco Press
Druk:1
Verschijningsdatum:25-11-2020
Hoofdrubriek:IT-management / ICT
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
Introduction xxvi
Part I AV Fundamentals 3
Chapter 1 Introduction to Collaboration 4
Do I Know This Already? Quiz 4
Foundation Topics 6
Audio Communication 6
Video Communication 8
Unified Communication 10
Driving Change in the Industry 11
Exam Preparation Tasks 13
Review All Key Topics 13
Define Key Terms 13
Q&A 14
Chapter 2 Audio Basics 16
Do I Know This Already? Quiz 17
Foundation Topics 18
Basic Understanding of Sound 18
Analog vs. Digital Signals 23
ITU Audio Encoding Formats 27
Exam Preparation Tasks 29
Review All Key Topics 29
Define Key Terms 30
Q&A 30
Chapter 3 Video Basics 32
Do I Know This Already? Quiz 33
Foundation Topics 35
Basic Understanding of Light 35
Capturing and Cameras 39
Standard Video Codecs 46
Video Container Formats and Codecs 48
Exam Preparation Tasks 50
Review All Key Topics 50
Define Key Terms 50
Q&A 51
Chapter 4 Collaboration Endpoint Components and Environment 52
Do I Know This Already? Quiz 53
Foundation Topics 55
Physical Components 55
Sound Behavior 57
Light Behavior 69
Exam Preparation Tasks 81
Review All Key Topics 81
Define Key Terms 82
Q&A 82
Chapter 5 Communication Protocols 84
Do I Know This Already? Quiz 85
Foundation Topics 88
PSTN Communication 88
H.323 Communication 91
SIP Communication 95
NAT and Firewall Traversal Solutions 102
Exam Preparation Tasks 109
Review All Key Topics 109
Define Key Terms 110
Q&A 110
Chapter 6 Cisco Solution for Converged Collaboration 112
Do I Know This Already? Quiz 114
Foundation Topics 116
Introduction to Cisco Endpoints 116
Introduction to Cisco Call Control 119
Introduction to Cisco Applications 125
Designing a Cisco Collaboration Solution 129
Exam Preparation Tasks 145
Review All Key Topics 145
Define Key Terms 146
Command Reference to Check Your Memory 147
Q&A 147
Part II Endpoints 149
Chapter 7 Cisco Unified Communications Phones 150
Do I Know This Already? Quiz 150
Foundation Topics 152
7800 Series Phones 152
8800 Series Phones 155
Software Versions for Phones 158
Exam Preparation Tasks 160
Review All Key Topics 160
Define Key Terms 160
Q&A 160
Chapter 8 Cisco Telepresence Endpoints 162
Do I Know This Already? Quiz 163
Foundation Topics 165
CE Software 165
DX Series 168
SX Series 171
MX Series 174
Webex Series 177
IX Series 187
Exam Preparation Tasks 189
Review All Key Topics 189
Define Key Terms 190
Q&A 190
Chapter 9 Endpoint Registration 192
Do I Know This Already? Quiz 193
Foundation Topics 195
SIP Registration to the Cisco Unified Communications Manager 195
SIP Registration to Expressway Core 216
H.323 Registration to the Expressway Core 223
Exam Preparation Tasks 227
Review All Key Topics 227
Define Key Terms 228
Command Reference to Check Your Memory 228
Q&A 230
Chapter 10 Call Settings on Cisco CE Software-Based Endpoints 232
Do I Know This Already? Quiz 233
Foundation Topics 235
Calling Options 235
Content Sharing Options 244
Other Features 246
Exam Preparation Tasks 257
Review All Key Topics 257
Define Key Terms 258
Q&A 258
Chapter 11 Maintaining Cisco Endpoints 260
Do I Know This Already? Quiz 260
Foundation Topics 262
Upgrading Endpoints 262
Backing Up and Restoring CE Software-Based Endpoints 268
Exam Preparation Tasks 274
Review All Key Topics 274
Define Key Terms 275
Q&A 275
Part III Network Requirements for Collaboration Deployments 277
Chapter 12 Cisco Core Network Components 278
Do I Know This Already? Quiz 279
Foundation Topics 281
LAN, WAN, and Wireless LAN 281
Gateways 294
Exam Preparation Tasks 300
Review All Key Topics 300
Define Key Terms 301
Q&A 301
Chapter 13 Layer 2 and Layer 3 QoS Parameters 302
Do I Know This Already? Quiz 304
Foundation Topics 306
QoS-Related Issues 306
Class Models for Provisioning QoS 309
QoS Requirements 313
Traffic Classifications 316
Configure and Verify LLQ 319
Exam Preparation Tasks 325
Review All Key Topics 325
Define Key Terms 326
Command Reference to Check Your Memory 327
Q&A 329
Chapter 14 DNS, NTP, and SNMP 330
Do I Know This Already? Quiz 331
Foundation Topics 332
DNS Settings 332
NTP Settings 337
SNMP Settings 338
Exam Preparation Tasks 340
Review All Key Topics 340
Define Key Terms 341
Q&A 341
Part IV Call Control Mechanisms 343
Chapter 15 Cisco Unified Communications Manager Setup 344
Do I Know This Already? Quiz 345
Foundation Topics 347
Services 347
Enterprise Parameters 351
Service Parameters 353
Other Settings 355
Codec Negotiations Using Regions 361
Exam Preparation Tasks 364
Review All Key Topics 364
Define Key Terms 365
Q&A 365
Chapter 16 LDAP Integration with Cisco Unified Communications Manager 366
Do I Know This Already? Quiz 367
Foundation Topics 369
Application Users and End Users 369
Cisco Unified Communications Directory Architecture 372
LDAP Synchronization 373
LDAP Authentication 385
Exam Preparation Tasks 388
Review All Key Topics 388
Define Key Terms 389
Q&A 389
Chapter 17 Registering SIP Endpoints to the Cisco Unified Communications Manager 390
Do I Know This Already? Quiz 391
Foundation Topics 393
Bulk Administration Tool (BAT) 402
Exam Preparation Tasks 410
Review All Key Topics 410
Define Key Terms 410
Q&A 410
Chapter 18 Cisco Unified Communications Manager Call Admission Control (CAC) 412
Do I Know This Already? Quiz 413
Foundation Topics 415
Endpoint Addressing 415
Call Privileges 423
Call Coverage 434
Exam Preparation Tasks 442
Review All Key Topics 442
Define Key Terms 443
Q&A 443
Chapter 19 Configuring Globalized Call Routing in Cisco Unified Communications Manager 444
Do I Know This Already? Quiz 445
Foundation Topics 446
Call Routing and Path Selection 446
Digit Manipulation 458
Exam Preparation Tasks 461
Review All Key Topics 461
Define Key Terms 461
Q&A 461
Part V Edge Services 463
Chapter 20 Introduction to Cisco Edge Services 464
Do I Know This Already? Quiz 465
Foundation Topics 466
Cisco Expressway 466
Cisco Voice Gateway Elements 469
Cisco Unified Border Element 471
Exam Preparation Tasks 472
Review All Key Topics 472
Define Key Terms 473
Q&A 473
Chapter 21 Mobile and Remote Access (MRA) 474
Do I Know This Already? Quiz 475
Foundation Topics 478
Requirements for MRA 478
Cisco Unified Communications Manager Settings for MRA 484
TLS Verify Requirements 487
Initializing MRA on Expressway Servers 497
Collaboration Traversal Zones and Search Rules 501
Exam Preparation Tasks 504
Review All Key Topics 504
Define Key Terms 505
Q&A 505
Chapter 22 Cisco IOS XE Gateway and Media Resources 506
Do I Know This Already? Quiz 507
Foundation Topics 510
DTMF 510
CUCM Call-Routing Options 514
Cisco IOS XE Gateway Settings for ISDN Routing 519
Configure and Troubleshoot ISDN BRI 530
Configure and Troubleshoot ISDN PRI 533
Exam Preparation Tasks 536
Review All Key Topics 537
Define Key Terms 537
Command Reference to Check Your Memory 537
Q&A 544
Part VI Collaboration Applications 547
Chapter 23 Understanding Cisco Unity Connection 548
Do I Know This Already? Quiz 549
Foundation Topics 550
Cisco Unity Connection Integration 550
Cisco Unity Connection System Settings 554
Cisco Unity Connection Call Handlers 555
Cisco Unity Connection Call Routing 556
Cisco Unity Connection Distribution Lists 558
Cisco Unity Connection Authentication Rules 558
Cisco Unity Connection Dial Plan 558
Exam Preparation Tasks 559
Review All Key Topics 559
Define Key Terms 559
Q&A 559
Chapter 24 Cisco Unity Connection End-User and Voice Mailbox 560
Do I Know This Already? Quiz 561
Foundation Topics 563
Cisco Unity Connection End-User Templates 563
User Templates Basics 567
Default Class of Service 569
Password Settings and Roles 570
Transfer Rules and Greetings 571
Call Actions 572
Message Actions and Caller Input 573
TUI Experience 575
Cisco Unity Connection End Users 576
Cisco Unity Connection Voice Mailboxes 582
Exam Preparation Tasks 584
Review All Key Topics 584
Define Key Terms 585
Q&A 585
Chapter 25 CUCM IM and Presence Service 586
Do I Know This Already? Quiz 586
Foundation Topics 589
CUCM IM and Presence Service Features and Functionalities 589
CUCM IM and Presence Service Architecture 591
CUCM IM and Presence Service High Availability 597
Configure the CUCM IM and Presence Server 598
Exam Preparation Tasks 606
Review All Key Topics 606
Define Key Terms 607
Q&A 607
Chapter 26 Users and Cisco Jabber Soft Clients 608
Do I Know This Already? Quiz 609
Foundation Topics 611
Registration Options for Jabber Client 611
Configure Cisco Unified Communications Manager for Jabber Client 620
Exam Preparation Tasks 630
Review All Key Topics 630
Define Key Terms 630
Q&A 631
Part VII Troubleshooting Collaboration Components 633
Chapter 27 Troubleshooting Endpoints 634
Do I Know This Already? Quiz 635
Foundation Topics 637
Accessing Logs on Cisco Unified IP Phones 637
Accessing Logs on CE Software-Based Endpoints 639
Call Signaling and Quality 644
Troubleshooting Cisco Jabber 659
Exam Preparation Tasks 663
Review All Key Topics 663
Define Key Terms 664
Q&A 664
Chapter 28 Cisco Unified Communications Manager Reports 666
Do I Know This Already? Quiz 666
Foundation Topics 668
Dialed Number Analyzer 668
CAR Tool 670
CDR and CMR Logs on CUCM 673
Exam Preparation Tasks 680
Review All Key Topics 680
Define Key Terms 681
Q&A 681
Chapter 29 Real-Time Monitoring Tool (RTMT) 682
Do I Know This Already? Quiz 682
Foundation Topics 684
Cisco Unified RTMT Overview 684
Monitor Systems with RTMT 688
Monitor the CUCM with RTMT 693
Exam Preparation Tasks 697
Review All Key Topics 697
Define Key Terms 698
Q&A 698
Chapter 30 Understanding the Disaster Recovery System 700
Do I Know This Already? Quiz 700
Foundation Topics 702
Disaster Recovery System Overview 702
Backup Cisco Unified Communications Solutions 704
Restore Cisco Unified Communications Solutions 707
Exam Preparation Tasks 709
Review All Key Topics 709
Define Key Terms 709
Q&A 709
Chapter 31 Monitoring Voicemail in Cisco Unity Connection 710
Do I Know This Already? Quiz 710
Foundation Topics 712
Generate Reports on Cisco Unity Connection 712
Generate Reports in Cisco Unified Serviceability 718
Use Reports for Troubleshooting and Maintenance 720
Exam Preparation Tasks 724
Review All Key Topics 724
Define Key Terms 725
Q&A 725
P
art VIII Final Preparation 727
Chapter 32 Final Preparation 728
Hands-on Activities 728
Suggested Plan for Final Review and Study 728
Summary 729
Part IX Appendices 731
Appendix A Answers to the Do I Know This Already? Quizzes and Q&A Sections 732
Appendix B Implementing and Operating Cisco Collaboration Core Technologies (CLCOR 350-801) Exam Updates 762
Glossary 765
Online Elements
Appendix C Memory Tables
Appendix D Memory Tables Answer Key
Appendix E Study Planner
Glossary
Part I AV Fundamentals 3
Chapter 1 Introduction to Collaboration 4
Do I Know This Already? Quiz 4
Foundation Topics 6
Audio Communication 6
Video Communication 8
Unified Communication 10
Driving Change in the Industry 11
Exam Preparation Tasks 13
Review All Key Topics 13
Define Key Terms 13
Q&A 14
Chapter 2 Audio Basics 16
Do I Know This Already? Quiz 17
Foundation Topics 18
Basic Understanding of Sound 18
Analog vs. Digital Signals 23
ITU Audio Encoding Formats 27
Exam Preparation Tasks 29
Review All Key Topics 29
Define Key Terms 30
Q&A 30
Chapter 3 Video Basics 32
Do I Know This Already? Quiz 33
Foundation Topics 35
Basic Understanding of Light 35
Capturing and Cameras 39
Standard Video Codecs 46
Video Container Formats and Codecs 48
Exam Preparation Tasks 50
Review All Key Topics 50
Define Key Terms 50
Q&A 51
Chapter 4 Collaboration Endpoint Components and Environment 52
Do I Know This Already? Quiz 53
Foundation Topics 55
Physical Components 55
Sound Behavior 57
Light Behavior 69
Exam Preparation Tasks 81
Review All Key Topics 81
Define Key Terms 82
Q&A 82
Chapter 5 Communication Protocols 84
Do I Know This Already? Quiz 85
Foundation Topics 88
PSTN Communication 88
H.323 Communication 91
SIP Communication 95
NAT and Firewall Traversal Solutions 102
Exam Preparation Tasks 109
Review All Key Topics 109
Define Key Terms 110
Q&A 110
Chapter 6 Cisco Solution for Converged Collaboration 112
Do I Know This Already? Quiz 114
Foundation Topics 116
Introduction to Cisco Endpoints 116
Introduction to Cisco Call Control 119
Introduction to Cisco Applications 125
Designing a Cisco Collaboration Solution 129
Exam Preparation Tasks 145
Review All Key Topics 145
Define Key Terms 146
Command Reference to Check Your Memory 147
Q&A 147
Part II Endpoints 149
Chapter 7 Cisco Unified Communications Phones 150
Do I Know This Already? Quiz 150
Foundation Topics 152
7800 Series Phones 152
8800 Series Phones 155
Software Versions for Phones 158
Exam Preparation Tasks 160
Review All Key Topics 160
Define Key Terms 160
Q&A 160
Chapter 8 Cisco Telepresence Endpoints 162
Do I Know This Already? Quiz 163
Foundation Topics 165
CE Software 165
DX Series 168
SX Series 171
MX Series 174
Webex Series 177
IX Series 187
Exam Preparation Tasks 189
Review All Key Topics 189
Define Key Terms 190
Q&A 190
Chapter 9 Endpoint Registration 192
Do I Know This Already? Quiz 193
Foundation Topics 195
SIP Registration to the Cisco Unified Communications Manager 195
SIP Registration to Expressway Core 216
H.323 Registration to the Expressway Core 223
Exam Preparation Tasks 227
Review All Key Topics 227
Define Key Terms 228
Command Reference to Check Your Memory 228
Q&A 230
Chapter 10 Call Settings on Cisco CE Software-Based Endpoints 232
Do I Know This Already? Quiz 233
Foundation Topics 235
Calling Options 235
Content Sharing Options 244
Other Features 246
Exam Preparation Tasks 257
Review All Key Topics 257
Define Key Terms 258
Q&A 258
Chapter 11 Maintaining Cisco Endpoints 260
Do I Know This Already? Quiz 260
Foundation Topics 262
Upgrading Endpoints 262
Backing Up and Restoring CE Software-Based Endpoints 268
Exam Preparation Tasks 274
Review All Key Topics 274
Define Key Terms 275
Q&A 275
Part III Network Requirements for Collaboration Deployments 277
Chapter 12 Cisco Core Network Components 278
Do I Know This Already? Quiz 279
Foundation Topics 281
LAN, WAN, and Wireless LAN 281
Gateways 294
Exam Preparation Tasks 300
Review All Key Topics 300
Define Key Terms 301
Q&A 301
Chapter 13 Layer 2 and Layer 3 QoS Parameters 302
Do I Know This Already? Quiz 304
Foundation Topics 306
QoS-Related Issues 306
Class Models for Provisioning QoS 309
QoS Requirements 313
Traffic Classifications 316
Configure and Verify LLQ 319
Exam Preparation Tasks 325
Review All Key Topics 325
Define Key Terms 326
Command Reference to Check Your Memory 327
Q&A 329
Chapter 14 DNS, NTP, and SNMP 330
Do I Know This Already? Quiz 331
Foundation Topics 332
DNS Settings 332
NTP Settings 337
SNMP Settings 338
Exam Preparation Tasks 340
Review All Key Topics 340
Define Key Terms 341
Q&A 341
Part IV Call Control Mechanisms 343
Chapter 15 Cisco Unified Communications Manager Setup 344
Do I Know This Already? Quiz 345
Foundation Topics 347
Services 347
Enterprise Parameters 351
Service Parameters 353
Other Settings 355
Codec Negotiations Using Regions 361
Exam Preparation Tasks 364
Review All Key Topics 364
Define Key Terms 365
Q&A 365
Chapter 16 LDAP Integration with Cisco Unified Communications Manager 366
Do I Know This Already? Quiz 367
Foundation Topics 369
Application Users and End Users 369
Cisco Unified Communications Directory Architecture 372
LDAP Synchronization 373
LDAP Authentication 385
Exam Preparation Tasks 388
Review All Key Topics 388
Define Key Terms 389
Q&A 389
Chapter 17 Registering SIP Endpoints to the Cisco Unified Communications Manager 390
Do I Know This Already? Quiz 391
Foundation Topics 393
Bulk Administration Tool (BAT) 402
Exam Preparation Tasks 410
Review All Key Topics 410
Define Key Terms 410
Q&A 410
Chapter 18 Cisco Unified Communications Manager Call Admission Control (CAC) 412
Do I Know This Already? Quiz 413
Foundation Topics 415
Endpoint Addressing 415
Call Privileges 423
Call Coverage 434
Exam Preparation Tasks 442
Review All Key Topics 442
Define Key Terms 443
Q&A 443
Chapter 19 Configuring Globalized Call Routing in Cisco Unified Communications Manager 444
Do I Know This Already? Quiz 445
Foundation Topics 446
Call Routing and Path Selection 446
Digit Manipulation 458
Exam Preparation Tasks 461
Review All Key Topics 461
Define Key Terms 461
Q&A 461
Part V Edge Services 463
Chapter 20 Introduction to Cisco Edge Services 464
Do I Know This Already? Quiz 465
Foundation Topics 466
Cisco Expressway 466
Cisco Voice Gateway Elements 469
Cisco Unified Border Element 471
Exam Preparation Tasks 472
Review All Key Topics 472
Define Key Terms 473
Q&A 473
Chapter 21 Mobile and Remote Access (MRA) 474
Do I Know This Already? Quiz 475
Foundation Topics 478
Requirements for MRA 478
Cisco Unified Communications Manager Settings for MRA 484
TLS Verify Requirements 487
Initializing MRA on Expressway Servers 497
Collaboration Traversal Zones and Search Rules 501
Exam Preparation Tasks 504
Review All Key Topics 504
Define Key Terms 505
Q&A 505
Chapter 22 Cisco IOS XE Gateway and Media Resources 506
Do I Know This Already? Quiz 507
Foundation Topics 510
DTMF 510
CUCM Call-Routing Options 514
Cisco IOS XE Gateway Settings for ISDN Routing 519
Configure and Troubleshoot ISDN BRI 530
Configure and Troubleshoot ISDN PRI 533
Exam Preparation Tasks 536
Review All Key Topics 537
Define Key Terms 537
Command Reference to Check Your Memory 537
Q&A 544
Part VI Collaboration Applications 547
Chapter 23 Understanding Cisco Unity Connection 548
Do I Know This Already? Quiz 549
Foundation Topics 550
Cisco Unity Connection Integration 550
Cisco Unity Connection System Settings 554
Cisco Unity Connection Call Handlers 555
Cisco Unity Connection Call Routing 556
Cisco Unity Connection Distribution Lists 558
Cisco Unity Connection Authentication Rules 558
Cisco Unity Connection Dial Plan 558
Exam Preparation Tasks 559
Review All Key Topics 559
Define Key Terms 559
Q&A 559
Chapter 24 Cisco Unity Connection End-User and Voice Mailbox 560
Do I Know This Already? Quiz 561
Foundation Topics 563
Cisco Unity Connection End-User Templates 563
User Templates Basics 567
Default Class of Service 569
Password Settings and Roles 570
Transfer Rules and Greetings 571
Call Actions 572
Message Actions and Caller Input 573
TUI Experience 575
Cisco Unity Connection End Users 576
Cisco Unity Connection Voice Mailboxes 582
Exam Preparation Tasks 584
Review All Key Topics 584
Define Key Terms 585
Q&A 585
Chapter 25 CUCM IM and Presence Service 586
Do I Know This Already? Quiz 586
Foundation Topics 589
CUCM IM and Presence Service Features and Functionalities 589
CUCM IM and Presence Service Architecture 591
CUCM IM and Presence Service High Availability 597
Configure the CUCM IM and Presence Server 598
Exam Preparation Tasks 606
Review All Key Topics 606
Define Key Terms 607
Q&A 607
Chapter 26 Users and Cisco Jabber Soft Clients 608
Do I Know This Already? Quiz 609
Foundation Topics 611
Registration Options for Jabber Client 611
Configure Cisco Unified Communications Manager for Jabber Client 620
Exam Preparation Tasks 630
Review All Key Topics 630
Define Key Terms 630
Q&A 631
Part VII Troubleshooting Collaboration Components 633
Chapter 27 Troubleshooting Endpoints 634
Do I Know This Already? Quiz 635
Foundation Topics 637
Accessing Logs on Cisco Unified IP Phones 637
Accessing Logs on CE Software-Based Endpoints 639
Call Signaling and Quality 644
Troubleshooting Cisco Jabber 659
Exam Preparation Tasks 663
Review All Key Topics 663
Define Key Terms 664
Q&A 664
Chapter 28 Cisco Unified Communications Manager Reports 666
Do I Know This Already? Quiz 666
Foundation Topics 668
Dialed Number Analyzer 668
CAR Tool 670
CDR and CMR Logs on CUCM 673
Exam Preparation Tasks 680
Review All Key Topics 680
Define Key Terms 681
Q&A 681
Chapter 29 Real-Time Monitoring Tool (RTMT) 682
Do I Know This Already? Quiz 682
Foundation Topics 684
Cisco Unified RTMT Overview 684
Monitor Systems with RTMT 688
Monitor the CUCM with RTMT 693
Exam Preparation Tasks 697
Review All Key Topics 697
Define Key Terms 698
Q&A 698
Chapter 30 Understanding the Disaster Recovery System 700
Do I Know This Already? Quiz 700
Foundation Topics 702
Disaster Recovery System Overview 702
Backup Cisco Unified Communications Solutions 704
Restore Cisco Unified Communications Solutions 707
Exam Preparation Tasks 709
Review All Key Topics 709
Define Key Terms 709
Q&A 709
Chapter 31 Monitoring Voicemail in Cisco Unity Connection 710
Do I Know This Already? Quiz 710
Foundation Topics 712
Generate Reports on Cisco Unity Connection 712
Generate Reports in Cisco Unified Serviceability 718
Use Reports for Troubleshooting and Maintenance 720
Exam Preparation Tasks 724
Review All Key Topics 724
Define Key Terms 725
Q&A 725
P
art VIII Final Preparation 727
Chapter 32 Final Preparation 728
Hands-on Activities 728
Suggested Plan for Final Review and Study 728
Summary 729
Part IX Appendices 731
Appendix A Answers to the Do I Know This Already? Quizzes and Q&A Sections 732
Appendix B Implementing and Operating Cisco Collaboration Core Technologies (CLCOR 350-801) Exam Updates 762
Glossary 765
Online Elements
Appendix C Memory Tables
Appendix D Memory Tables Answer Key
Appendix E Study Planner
Glossary
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