Mike Bourne,
Pippa Bourne
Handbook of Corporate Performance Management
Gebonden Engels 2011 1e druk 9780470669365
Verwachte levertijd ongeveer 8 werkdagen
Samenvatting
Dit handboek is uitermate volledig en biedt u alle middelen die u nodig hebt bij het meten en verbeteren van de performance van uw organisatie. Hoe staat u er nu voor? Waar wilt u naartoe? En, belangrijker: hoe is de relatie tussen uw strategie en performance management?
Specificaties
ISBN13:9780470669365
Trefwoorden:performance management, KPI (Key Perfomance Indicators)
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:260
Uitgever:John Wiley & Sons
Druk:1
Hoofdrubriek:Organisatiekunde
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
Preface
Acknowledgements
Introduction
1. Performance and the Role of Measurement
2. Practical Tools for Measuring Performance
3. Designing the System
4. Managing Implementation
5. Assessing and Managing Change
6. Target Setting
7. Linking Rewards to Performance
8. Managing with Measures – Statistical Process Control
9. Using Measures – Performance Reviews
10. Using Measures to Manage – Challenging Strategy
11. Keeping Your Measurement Process up to Date
12. Measuring Performance of People
13. Measuring Customers
14. Measuring Process Performance
15. Measuring Competence and Resource Development
16. Measuring Financial Performance
17. Measuring Sustainability
18. Creating a Culture of High Performance
19. Leadership Vignettes
20. Bringing It All Together
Further reading
Index
Acknowledgements
Introduction
1. Performance and the Role of Measurement
2. Practical Tools for Measuring Performance
3. Designing the System
4. Managing Implementation
5. Assessing and Managing Change
6. Target Setting
7. Linking Rewards to Performance
8. Managing with Measures – Statistical Process Control
9. Using Measures – Performance Reviews
10. Using Measures to Manage – Challenging Strategy
11. Keeping Your Measurement Process up to Date
12. Measuring Performance of People
13. Measuring Customers
14. Measuring Process Performance
15. Measuring Competence and Resource Development
16. Measuring Financial Performance
17. Measuring Sustainability
18. Creating a Culture of High Performance
19. Leadership Vignettes
20. Bringing It All Together
Further reading
Index
Anderen die dit boek kochten, kochten ook
-
Ben van der Hilst€ 19,95 -
Joris Janssen€ 24,95
-
Stefan Peij€ 49,95
-
Joost Kampen€ 49,95
-
Frank Weijers€ 24,50
-
Marilieke Engbers€ 27,50
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