About the Authors
Preface
Part 1: Foundations of internal control
1. Organizations and their Systems
2. Internal control
3. Bridging the gap between internal control and management control
4. The Dynamics of Control and IT
5. Documenting and evaluating internal control systems
Part 2: Internal control in various organizational processes
6. Organizational processes
7. The purchasing process
8. The inventory process
9. The production process
10. The sales process
11. Secondary processes
Part 3: Internal control in various types of organizations
12. Typology of organizations
13. Trade organizations
14. Production organizations
15. Service organizations with a limited flow of goods
16. Service organizations that put space and electronic capacity at their customers' disposal
17. Service organizations that put knowledge and skills at their customers' disposal
18. Governmental and other not-for-profit organizations
Bibliography
Glossary
Index
