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Managing Quality

Paperback Engels 1994 1e druk 9780750618236
€ 50,49
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Samenvatting

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.

It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

Specificaties

ISBN13:9780750618236
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:254
Druk:1

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        Managing Quality