Enforcing the Work Ethic
Rhetoric and Everyday Life in a Work Incentive Program
Paperback Engels 1991 9780791404249Samenvatting
This analysis, based on a year's observation of social relations in a Work Incentive Program (WIC) office, explores the ways in which staff members organize their interactions with clients, coworkers, and supervisors. Miller focuses on rhetoric (persuasive discourse) as a central aspect of everyday work and as a means of analyzing activities and relationships. He shows, for example, how staff members, clients, and supervisors rhetorically define and justify organizational purposes, or typical and preferred organizational solutions to problems. The book offers an alternative image and orientation to low-level human service professionals and emphasizes how they actively participate in the creation and maintenance of troublesome work relationships.
Specificaties
Lezersrecensies
Inhoudsopgave
1: Human Service Work as Rhetoric
2: The Work Incentive Program
3: Social Relations in WIN as Potential Arguments
4: Defining and Justifying WIN
5: Defining Trouble in WIN
6: Justifying Solutions in WIN
7: Rhetoric, Argumentation, and Acquiescence in WIN
Notes
References
Index
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan