Healthcare Analytics for Quality and Performance Improvement

<p>Preface ix</p>
<p>Acknolwedgments xiii</p>
<p>CHAPTER 1 Toward Healthcare Improvement Using Analytics 1</p>
<p>Healthcare Transformation Challenges and Opportunities 1</p>
<p>The Current State of Healthcare Costs and Quality 3</p>
<p>CHAPTER 2 Fundamentals of Healthcare Analytics 15</p>
<p>How Analytics Can Improve Decision Making 15</p>
<p>Analytics, Quality, and Performance 17</p>
<p>Applications of Healthcare Analytics 19</p>
<p>Components of Healthcare Analytics 21</p>
<p>CHAPTER 3 Developing an Analytics Strategy to Drive Change 29</p>
<p>Purpose of an Analytics Strategy 29</p>
<p>Analytics Strategy Framework, with a Focus on Quality/Performance Improvement 32</p>
<p>Developing an Analytics Strategy 47</p>
<p>CHAPTER 4 Defining Healthcare Quality and Value 51</p>
<p>What Is Quality? 51</p>
<p>Overview of Healthcare QI 59</p>
<p>Common QI Frameworks in Healthcare 61</p>
<p>Working with QI Methodologies 73</p>
<p>CHAPTER 5 Data Quality and Governance 75</p>
<p>The Need for Effective Data Management 76</p>
<p>Data Quality 78</p>
<p>Data Governance and Management 84</p>
<p>Enterprise–wide Visiblilty and Opportunity 88</p>
<p>CHAPTER 6 Working with Data 91</p>
<p>Data: The Raw Material of Analytics 92</p>
<p>Preparing Data for Analytics 92</p>
<p>Getting Started with Analyzing Data 100<br /> <br /> Summary 112</p>
<p>CHAPTER 7 Developing and Using Effective Indicators 115</p>
<p>Measures, Metrics, and Indicators 115</p>
<p>Using Indicators to Guide Healthcare</p>
<p>Improvement Activities 123</p>
<p>CHAPTER 8 Leveraging Analytics in Quality Improvement Activities 129</p>
<p>Moving from Analytics Insight to Healthcare Improvement 129</p>
<p>CHAPTER 9 Basic Statistical Methods and Control Chart Principles 145</p>
<p>Statistical Methods for Detecting Changes in Quality or Performance 145</p>
<p>Graphical Methods for Detecting Changes in Quality or Performance 153</p>
<p>Putting It Together 160</p>
<p>CHAPTER 10 Usability and Presentation of Information 165</p>
<p>Presentation and Visualization of Information 165</p>
<p>Dashboards for Quality and Performance Improvement 173</p>
<p>Providing Accessibility to and Ensuring Usability of Analytics Systems 180</p>
<p>CHAPTER 11 Advanced Analytics in Healthcare 183</p>
<p>Overview of Advanced Analytics 183</p>
<p>Applications of Advanced Analytics 186</p>
<p>Developing and Testing Advanced Analytics 190</p>
<p>Overview of Predictive Algorithms 197</p>
<p>CHAPTER 12 Becoming an Analytical Healthcare Organization 205</p>
<p>Requirements to Become an Analytical Organization 207</p>
<p>Building Effective Analytical Teams 213</p>
<p>Summary 215</p>
<p>About the Author 217</p>
<p>About the Companion Web Site 219</p>
<p>Index 221</p>
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