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Sales Leadership

The Essential Leadership Framework to Coach Sales Champions, Inspire Excellence, and Exceed Your Business Goals

Gebonden Engels 2018 1e druk 9781119483250
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Samenvatting

"Coaching is the universal language of learning, development, and change."Imagine a workplace without fear, stress, or worry. Instead, you're acknowledged as a valued, contributing team player who doesn't sacrifice priorities, values, happiness, or your life for your job. Sound ludicrous? Consider this is a reality in many thriving organizations.

Most leadership books don't apply to sales leadership. Sales leaders are uniquely and indispensably special and need to be coached in a way that's aligned with their role, core competencies, and individuality to achieve their personal goals and company objectives. What if you can successfully coach anyone in 15, 5, or even 60 seconds using one question? Sales Leadership makes delivering consistent, high-impact coaching easy.

For busy, caring managers, this removes the pressure and misconception that, "Coaching is difficult, doesn't work, and I don't have time to coach."Since most managers don't know how to coach, they become part of the non-stop, problem-solving legion of frustrated Chief Problem Solvers who habitually do others' work, create dependency, and nourish the seed of mediocrity. Great business leaders shift from doing people's jobs to developing them by learning the language of leadership coaching. In its powerful simplicity, Sales Leadership delivers a chronological path to develop a thriving coaching culture and coaching leaders who develop top performing teams and sales champions.

Using Keith's intuitive LEADS Coaching Framework (TM), the coaching talk tracks for critical conversations, and his Enrollment strategy to create loyal, unified teams, you will inspire immediate change. Now, coaching is easily woven into your daily conversations and rhythm of business so that it becomes a natural, healthy habit. In his award-winning book, Coaching Salespeople Into Sales Champions, Keith was the first Master Certified Coach to share his personal coaching playbook that is now the standard for coaching excellence.

Ten years later, and one million miles traveled, he reveals the evolution of sales leadership and coaching mastery through his experiences working with Fortune 5000 companies and small businesses worldwide. In the first book ever titled Sales Leadership, you'll master the ability to: Ask more questions, give less advice, and build trust and accountability to rely on people to do their job. Reduce your workload and save 20 hours a week on unproductive and wasteful activities.

Shatter the toxic myths around coaching to eliminate generational gaps and departmental silos. Achieve business objectives, boost sales faster, and retain more customers. Create buy-in around strategic change and improve daily performance metrics.

Assess company readiness and ensure implementation of a successful and sustainable coaching initiative and create a healthy, happy workplace. "People create the mindset, mindset shapes behavior, behavior defines culture, and ultimately, culture determines success. That's why the primary business objective is: To Make Your People More Valuable."

Specificaties

ISBN13:9781119483250
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:288
Druk:1
Verschijningsdatum:4-12-2018
Hoofdrubriek:Marketing

Lezersrecensies

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Inhoudsopgave

Foreword
Preface

1. Preparing for the Cultural Evolution
What s Your Business DNA?
Burn the Bridge of Mediocrity
Examining Culture
Preparing for Your Cultural Evolution
Preparing for Your Cultural Journey
Can t Change Your Company s Culture? Create a Subculture Instead
Stop Selling Start Coaching

2. Your Guiding Framework for Coaching
Questions Are the Universal Language
Universal Definition of Coaching
The Revised L.E.A.D.S. Model for Masterful Coaching
Coaching Simplified: The Three Scenarios When You Uncover and Coach the Gap

3. The L.E.A.D.S. Coaching Framework at Work
Directive Coaching Is Not a Thing
Using the L.E.A.D.S. Coaching Framework
The Cost of Not Coaching
Coaching vs. Training What s the Difference?

4. Making the Time for Coaching
Coaching Takes Too Long
Five Parts of the Billion Dollar Coaching Question
Dynamic, Situational Coaching the A.B.C.s of Leadership
Team Coaching or Team Meetings?

5. Tools to Manage the Coaching Process and Assess Results
The Revised Coaching Prep Form
Are You Reviewing Results or Performance?

6. Transforming Critical Conversations into Positive Change and Measurable Results
Coach and Be Happy
Resign as Chief Problem Solver
Coaching vs. Enrollment: The Difference and Synergy

7. Prepare Your People For Change: The Art Of Enrollment
What is Enrollment?
Everyone Loves Confrontation
The Six Steps of Enrollment
Coaching vs. Enrollment: The Difference and Synergy
The Cost of Not Enrolling
Manage Expectations with Precision A Different Kind of Conversation

8. Manage Expectations with Precision A Different Kind of Conversation
Prepare Your People for Change

9. Coach Tracks: Turn Difficult Situations into Coaching Wins
Conversation #1: Eliminating Departmental and Interpersonal Silos
Conversation #2: Inheriting an Existing Team
Conversation #3: Peer Yesterday; Boss Today: Changing Roles from Peer to Boss
Conversation #4: The Revised 30–Day Turnaround Strategy for Underperformers
Conversation #5: The Evolution of the 30–Day Turnaround Strategy: The Success Acceleration Program

10. Mindful Coaching: The Inner Game of Coaching Champions
Assumptions in Communication
Coach the Written Message
Coaching the Elusive Topic of Time Management and Personal Productivity
Coaching a Top Producer to Change their Toxic Attitude and Behavior

11. Know Your Players: Transforming Talent Through Observation and Feedback
Three Ways to Uncover the Gap
Coach the Person, not the Spreadsheet
Sharing an Observation vs. Developing Someone: What s the Difference?

12. 15 Common Coaching Killers that Sabotage Coaching Success
Toxic tactic #1: Nine Painfully, Stupid Disempowering Words Managers Need to Stop Using
Toxic Tactic #2: Are You Coaching People or Closing Them?
Toxic Tactic #3: Are you a Should–Master? Stop Coaching in Your Own Image
Toxic Tactic #4: Living Everywhere but Now
Toxic Tactic #5: Coach One Gap at a Time
Toxic Tactic #6: Double Dipping on Questions
Toxic Tactic #7: Coaching is for Losers
Toxic Tactic #8: There s No Such Thing as The Perfect Coaching Question
Toxic Tactic #9: Caring Too Much
Toxic Tactic #10: Refuting My Coachability Assessment
Toxic Tactic #11: The Coachee Answers the Question Not You!
Toxic Tactic #12: Stop Getting Suckered by These Two Common Phrases
Toxic tactic #13: Thinking You re Super Coach
Toxic tactic #14: Losing Patience in Coaching
Toxic tactic #15: Not Honoring the A.B.C. s of Leadership

13. Sustaining the Coaching Culture
Six Strategies to Build and Maintain Your Coaching Culture

Part I: The Beginning
Conclusion
Appendix
Acknowledgments
About the Author
Index

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