Management of Event Operations

Gebonden Engels 2015 1e druk 9781138126862

€ 310,70

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Samenvatting

The Management of Event Operations: project management, planning and customer satisfaction provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders.

Specificaties

ISBN13:9781138126862

Taal:Engels

Bindwijze:Gebonden

Aantal pagina's:304

Uitgever:Taylor & Francis

Druk:1

Hoofdrubriek:Inkoop en logistiek, Inkoop en logistiek, Projectmanagement

Serie:Events Management

Thema:

KJMN Zakelijke processen / operations management

KJMP Projectmanagement

KJMV5 Productie- en kwaliteitsmanagement

KNSG Horeca-, sport-, vrijetijds- en toerisme-industrie

KNSJ Industrie voor eventmanagement

SCB Sportevenementen en management

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Inhoudsopgave

Introduction; An overview of operations: The events organisations and project management; Assessing customer needs; How operations achieve strategic objectives; Managing inter-relationships within the event industry; An inner-view of operations: Planning and control of an event project and its implementation; Forecasting techniques and capacity management strategies; Scheduling, inventory and time management; Resource decisions; Overall quality: Managing staff motivations; What quality awareness offers; Project evaluation; Doing it differently; Glossary; Index