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This programme is designed for organizations to teach effective interviewing skills to key members of staff for use in a variety of scenarios from selection to disciplinary interviews. The programme begins with assessing current practice and how to develop a corporate policy. The different types of interviews are covered as well as the issues of ethics and interview bias.

Specificaties

ISBN13:9781854332837
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:162

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Inhoudsopgave

How to Use These Materials.
<p>Key to Symbols and Headings.</p>
<p>Alternative Presentation Programmes.</p>
<p>Session 1. Corporate Selection Policies.</p>
<p>Session 2. Selection Interviewing.</p>
<p>Session 3. Dynamics of the Interviewing Process.</p>
<p>Session 4. Ethics in Interviewing.</p>
<p>Session 5. Appraisal. Counselling and Outplacements.</p>
<p>Session 6. Action Planning.</p>
<p>References.</p>
<p>Cases.</p>
<p>Evaluation Form.</p>

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        Effective Interviewing Skills