Transformation in Global Outsourcing

Chapter 1 The Outsourcing Pivot: Advances and Challenges.- Part I Governing Traditional Outsourcing Services.- Chapter 2 The Governing Mechanisms of Successful Multisourcing Projects.- Chapter 3 What The Guardian Does in Multisourcing Projects.- Chapter 4 IT Multi-sourcing and Opportunistic Behaviour in Conditions of Uncertainty.- Chapter 5 Conflict Resolution in Business Services Outsourcing.- Part II Advancing Sourcing Performance.- Chapter 6 Managing Tensions in Globally Distributed Work.- Chapter 7 On Dissatisfaction with Offshore-Outsourcing: Is Backsourcing the Right Response?.- Chapter 8 Status Differentials and Framing in the Implementation of Task Migration Strategies.- Part III Shifting from Traditional Sourcing to Digital   Services.- Chapter 9 The Evolution of  Intelligent Automation as a Sourcing Option.- Chapter 10 Formal and Relational Governance of Artificial Intelligence Outsourcing.- Chapter 11 Internet-based Sourcing – Cloud and Crowdsourcing as Delivery Models.- Chapter 12 A Process Perspective on Emerging Value in Tournament-based and Collaborative Crowdsourcing.- Chapter 13 Digitalized  Flexible Organisations: Toward the Future Sourcing of Work.- Chapter 14 Emerging Sourcing Challenges: Innovation, Net Zero and  Digital Transformation.