Process Management

Name: Process Management
Author: Jörg Becker

A Guide for the Design of Business Processes

Paperback Engels 2014 2e druk 9783642423178

Verwachte levertijd ongeveer 9 werkdagen

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Samenvatting

"Process Management" is a compendium for modern design of process-oriented companies. A hands-on approach to introducing, realizing and continually administering process management is presented with a thoroughly critical reflection of the necessary activities regarding the state-of-the-art of organization theory and information management. This is done by following the individual stages of a process model which has already successfully been proved in practice. The progress of the project is described by a continuous case study, which is the process management project of a modern service company. The included recommendations are summarized in a series of checklists for each stage of the project.

Specificaties

ISBN13:9783642423178

Taal:Engels

Bindwijze:paperback

Uitgever:Springer Berlin Heidelberg

Druk:2

Hoofdrubriek:Inkoop en logistiek, Inkoop en logistiek, IT-management / ICT

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Inhoudsopgave

Process-Oriented Organizational Design: The Process in Focus.- Project Management.- Preparation of Process Modeling.- Strategy and Organizational Frame.- As-Is Modeling and Process Analysis.- To-Be Modeling and Process Optimization.- Design of a Process-Oriented Organizational Structure.- Process Implementation - Process Roll-Out.- Continuous Process Management.- Additional Application Options and Development Perspectives: Process-Oriented Implementation of ERP Systems.- Workflow Management.- Process-based Design of the (Organizational) Structure and Authorization Concept Using the Example of SAP R/3.- Simulation of Business Processes.- Supply Chain Management and Customer Relationship Management - Process Modeling for Extended Enterprises.- Profitability of Business Processes.- Process Management Case Studies: The Integrated Management at T-Systems International GmbH/T-Systems Computer Service Management GmbH.- Workflow and Process Modeling in a Power Supply Company.- Introduction of Workflow Management at Hotset Heizpatronen und Zubehör GmbH.- Process Reorganization at the Corporate Services Agency (CSA).- Prioritizing Business Processes for Process-oriented Reorganization in Public Administrations.- Process-based Project Application Processing.- Appendix: Examples of Modeling Conventions at DeTe Immobilien.