Benedikt S. Hockmayr,
Benedikt S. Höckmayr
Engineering Service Systems in the Digital Age
Paperback Engels 2019 9783658262020Levertijd ± 9 werkdagen
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Samenvatting
Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts.
Specificaties
ISBN13:9783658262020
Taal:Engels
Bindwijze:Paperback
Aantal pagina's:314
Uitgever:Springer Fachmedien Wiesbaden
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Inhoudsopgave
Objectives of this Research.- Grounding of the Research.- Consuming and Producing Knowledge.- Advancing Design Knowledge.- Shaping a Body of Design Knowledge.- Reflections on the Research.
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan