Developing Team Skills and Processes (ASIN: ‎ B09XZMDFND)

What does it take for teams to be consistently high-performing?

A culture of excellence cannot be created by a single individual. Studies of individual and team decision-making have shown that typically teams outperform individual decision makers and decision-making improves as team diversity increases.

Further, while employees look to leadership to set the tone and guide expectations and goals, teamwork is an increasingly important ingredient for strengthening organizational performance. Supporting this, research indicates that the benefit of teamwork includes increased creativity, improved communication, better conflict resolution, and improved customer service.

This competency-based workbook gives you a practical and hands-on approach that focuses on expanding your understanding of team development, group dynamics, and the skills associated with team success. You will learn what a work team is, how team members function together, and how to guide teams as they do their work.

After completing this workbook, you will be able to:
- List the key skills associated with team success.
- Describe the stages of team development.
- Understand how group dynamics impact team performance.
- Identify the components of effective team process.
- Explain how to improve team process in specific situations.