In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
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Humanexpertsarenotsystemsofrules,theyarelibrariesofexperiences. Riesbeck and Schank (1989, p.15) Broadlyspeaking,case-basedreasoning(CBR)is concernedwith solvingnew problems by adapting solutions that worked for similar problems in the past… Meer
Dieses Lehrbuch der Industriebetriebslehre behandelt in einer genetischen Vorgehensweise alle im Zusammenhang mit der Gründung, Führung und Beendigung eines Industriebetriebs auftretenden Fragen. Einführend werden Begriff und Arten des Industriebetriebs vorgestellt… Meer
The new digital economy has pronounced implications for corporate strategy, marketing, operations, information systems, customer service, global supply-chain management, and product distribution. This handbook examines most aspects of electronic commerce, including electronic storefronts, online… Meer
Den hohen Investitionen im Marketing steht häufig ein geringes Kostenbewußtsein bzw. Controlling gegenüber. Anhand einer Kundenertragswert-Analyse untersuchen die Autoren den "Lebenszyklus" eines Kunden besonders im Invest-Bereich… Meer
Combinatorial optimisation is a ubiquitous discipline whose usefulness spans vast applications domains. The intrinsic complexity of most combinatorial optimisation problems makes classical methods unaffordable in many cases… Meer
In einer sich vernetzenden Welt überleben nur die Unternehmen, die die neuen Gegebenheiten als Herausforderung zum Strukturwandel begreifen und schnell und flexibel darauf reagieren. Das übersichtlich gegliederte und für die Praxis geschriebene Management-Handbuch liefert das Grundwissen für eine… Meer
Die Windenergie leistet in Deutschland schon heute einen großen Beitrag zum Klimaschutz und zur Unabhängigkeit von fossilen und nuklearen Brennstoffen. Bis 2030 sollen onshore und offshore mehr als 50 GW Windkraftwerke installiert sein, aber nur noch 20 GW Kohlekraftwerke und keine Kernkraftwerke… Meer
Die zunehmende Bedeutung von Informationsflüssen für die Wertschöpfung geht einher mit einer wachsenden Kohärenz der Wertschöpfungsketten. Ihre Kenntnis ist wichtig für die strategische Rahmenplanung in der Politik wie in den Unternehmen… Meer
This book addresses the applications of Fourier transform to smile modeling. Smile effect is used generically by ?nancial engineers and risk managers to refer to the inconsistences of quoted implied volatilities in ?nancial markets, or more mat- matically, to the leptokurtic distributions of… Meer
This important edited volume is the first such book ever published on fuzzy cognitive maps (FCMs). Professor Michael Glykas has done an exceptional job in bringing together and editing its seventeen chapters… Meer
In the twenty-first century the sustainability of energy and transportation systems is on the top of the political agenda in many countries around the world. Environmental impacts of human economic activity necessitate the consideration of conflicting goals in decision making processes to develop… Meer
A starter to the concepts of modularization and mass customization. Condensed and application-oriented approach for a broad audience in engineering, production, sales and marketing. Provides an extensive configurator evaluation checklist for future users and a supplement of business cases. Meer
From the reviews: "The account is quite detailed and is written in a manner that will appeal to analysts and numerical practitioners alike...they contain everything from rigorous proofs to tables of numerical calculations.... one of the strong features of these books...that they are designed not for… Meer
Over the past decade, the transport industry has become an increasingly popular scapegoat for polluting the environment with emissions and noise. Therefore, additional transport infrastructure investments, especially in road transport, are becoming more and more contentious… Meer
Algorithms are a fundamental component of robotic systems: they control or reason about motion and perception in the physical world. They receive input from noisy sensors, consider geometric and physical constraints, and operate on the world through imprecise actuators… Meer
Logistics and supply chain management deal with managing the ?ow of goods or services within a company, from suppliers to customers, and along a supply chain where companies act as suppliers as well as customers… Meer
Combinatorial optimisation is a ubiquitous discipline whose usefulness spans vast applications domains. The intrinsic complexity of most combinatorial optimisation problems makes classical methods unaffordable in many cases… Meer
I remember that the idea of this book emerged ?rst in Toulouse, during the Third Conference on Energy Markets – 3 years ago now. Anna Cret` ? gave a talk on a model dealing with seasonal gas storage in the USA, and Christian Von Hirschausen was her discussant… Meer
Richard Bellmann developed a theory of dynamic programming which is for many reasons still in the center of great interest. The authors present a new approach in the ?eld of the optimization and multi-objective control of time-discrete systems which is closely related to the work of Richard… Meer
This volume constitutes the refereed proceedings of the 4th International Conference on Information Systems, Technology and Management, ICISTM 2010, held in Bangkok, Thailand, in March 2010. The 28 revised full papers presented together with 3 keynote lectures, 9 short papers, and 2 tutorial papers… Meer
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