In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
Optimaliseer je keten, bespaar kosten en verhoog efficiëntie met boeken die je helpen je inkoop- en logistieke processen slimmer te organiseren. Ontdek hoe je waarde toevoegt in elke schakel en blijf vooroplopen in een dynamische markt.
Bekijk resultaten in...
Alle productenManagementboekenSeminars + TrainingenOnline magazineSale
Sustainable development is based on the idea that societies should advance without compromising their future development requirements. This book explores how the application of data analytics and digital technologies can ensure that development changes are executed on the basis of factual data and… Meer
This handbook distils the wealth of expertise and knowledge from a large community of researchers and industrial practitioners in Software Product Lines (SPLs) gained through extensive and rigorous theoretical, empirical, and applied research… Meer
This book significantly contributes the digital transformation of construction. The book explores the capabilities of deep learning to provide smart solutions for the construction industry, particularly in areas of managing equipment, design optimization, energy optimization and detect cracks for… Meer
A smart city is a city that collates data via various technological methods, and uses insights gleaned from this data to manage assets, resources, services and operations more efficiently. Though the concept of ‘smart cities’ is fairly new, there is a vast amount of interest in the topic, exploring… Meer
This book provides various approaches to complex industrial problems in sustainability, operations management and industrial engineering. It features in-depth research presented by academics, scholars, researcher and professionals at the 3 rd International Conference on Quality Innovation and… Meer
Over the last ten years, elements of the formalism of quantum mechanics have been successfully applied beyond physics in areas such as psychology (especially cognition), economics and finance (especially in the formalization of so-called ‘decision making’), political science, and molecular biology… Meer
Over the last ten years, elements of the formalism of quantum mechanics have been successfully applied beyond physics in areas such as psychology (especially cognition), economics and finance (especially in the formalization of so-called ‘decision making’), political science, and molecular biology… Meer
This book is focused on the analysis and modelling of resilience, robustness, and vulnerability of transport systems and their complement: reliability. It provides an elaboration on their generic concepts, analysing disruptive events and nature of their impacts… Meer
This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation… Meer
This book is an essential introductory guide to the knowledge required to develop apps. Chapter by chapter it provides the core principles any person must understand in order to develop mobile applications… Meer
This book systematically analyzes the applicability of big data analytics and Industry 4.0 from the perspective of semiconductor manufacturing management. It reports in real examples and presents case studies as supporting evidence… Meer
This advanced textbook for business statistics teaches, statistical analyses and research methods utilizing business case studies and financial data, with the applications of Excel VBA, Python and R. Each chapter engages the reader with sample data drawn from individual stocks, stock indices… Meer
This book provides an overview of the topics of data, sovereignty, and governance with respect to data and online activities through a legal lens and from a cybersecurity perspective. This first chapter explores the concepts of data, ownerships, and privacy with respect to digital media and content… Meer
This book provides an end-to-end view of revenue management in the hospitality industry. The book highlights the origins of hotel reservations systems and revenue management, challenges unique to hotels, revenue management models, new generation retailing, and personalization and steps required to… Meer
This book gathers selected contributions in the field of civil and construction engineering, as presented by international researchers and engineers at the 3rd International Scientific Conference on Socio-Technical Construction and Civil Engineering (STCCE), held in Kazan, Russia on April 21-29… Meer
The power of data drives the digital economy of the 21st century. It has been argued that data is as vital a resource as oil was during the industrial revolution. An upward trend in the number of research publications using machine learning in some of the top journals in combination with an… Meer
This proceedings volume convenes peer-reviewed, selected papers presented at the XXVIII International Joint Conference on Industrial Engineering and Operations Management (IJCIEOM) that was held in Mexico City, Mexico, July 17-20, 2022, with a special focus on applications of industrial engineering… Meer
This book provides insights from research and practice in how organizations were able to sustain resilience in their global supply chains during the COVID-19 pandemic and to advance the understanding of supply chain risk management… Meer
Last-mile delivery in cities, where the main problems are the traffic situation and ensuring access to customers’ homes while maintaining their privacy, poses a substantial logistical challenge. This book explores how the service area of mobility, especially last-mile delivery, can be improved and… Meer
Every organization faces the challenge of competing in the digital economy. An increasingly dynamic environment requires more flexible and resilient organizations. The spread of the COVID-19 pandemic revolutionized dormant concepts and standards, requiring innovative approaches to bring forth new… Meer
Een AI-book is niet een boek dat geschreven is door AI maar een boek dat verrijkt is met AI. Het maakt de inhoud van een boek interactief via WhatsApp, zodat je ermee kunt chatten. Zie het als een razend slimme assistent die het boek perfect begrijpt en er alles uit onthouden heeft. Jij kunt deze assistent alles vragen. Vraag bijvoorbeeld hoe je iets kunt toepassen op jouw persoonlijke situatie, om een korte samenvatting, of wat de belangrijkste inzichten zijn. AI-books zijn alleen te gebruiken via WhatsApp, je hoeft er geen aparte app voor te installeren.
Meer informatie over AI-books