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In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
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Service Operations Management
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Service Operations Management

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Pagina 146 van 26.465 resultaten
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Derek Salkeld
Project Risk Analysis
Gebonden EN19-03-20139780566091865
Projects overspend and overrun. Business cases perform less well than expected. Managers tighten their grip and initiate more procedure. But little changes and the scenario repeats, and it has done so for decades… Meer
€ 252,65
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Bikash Chatterjee
Applying Lean Six Sigma in the Pharmaceutical Industry
Gebonden EN16-07-20149780566092046
Bikash Chatterjee emphasizes the criticality of applying the principles of Lean and Six Sigma within the paradigm of the drug development process. His guide to operational excellence in the pharmaceutical and biotech industries is a focused summary of the application of Lean Six Sigma theory to the… Meer
€ 252,65
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David Cleden
Bid Writing for Project Managers
Gebonden EN28-03-20119780566092145
At what stage in the process do commercial projects go wrong? Some of the worst problems (unrealistic objectives, faulty assumptions, and poorly understood constraints) are 'programmed in' at conception when the bid is written, long before the project manager is brought on board… Meer
€ 252,65
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Güler Aras
A Handbook of Corporate Governance and Social Responsibility
Gebonden EN17-03-20109780566088179
The current economic situation has highlighted deficiencies in corporate governance while also showing the importance of stakeholder relations. It has also raised the profile of the debates regarding corporate social responsibility and shown the inter-relationship with governance… Meer
€ 276,06
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John RaymentJonathan Smith
MisLeadership
Gebonden EN23-12-20109780566092268
The 'MisLeadership' of this book's title is a description of the phenomenon the authors have uncovered through their analysis of the validity, or otherwise, of current leadership styles and achievements, in the light of the challenges leaders face, and particularly of the urgent global issues with… Meer
€ 258,83
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Emanuel Camilleri
Project Success
Gebonden EN23-02-20119780566092282
The issue of what defines project success (or failure) is complex and often elusive, and dependent on the perceptions of different stakeholders. In this enlightening book Emanuel Camilleri examines the key factors bearing on perceived success or failure… Meer
€ 258,83
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Roger Doswell
Tourism: How Effective Management Makes the Difference
Paperback EN07-05-19979780750622721
Tourism: How effective management makes the difference builds tourism's components and impacts into a total framework showing how it should be made subject to an overall planning and management process… Meer
€ 93,16
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David Skyrme
Capitalizing on Knowledge
Paperback EN12-06-20019780750650113
Many organizations are embracing knowledge management as a source of strategic advantage. But already people are asking: "what comes next?" Likewise almost every large organization is heavily involved in e-commerce and turning their organizations into e-businesses… Meer
€ 53,66
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John McManus
Managing Stakeholders in Software Development Projects
Paperback EN20-10-20049780750664554
As stakeholder relationships and business in general have become increasingly central to the unfolding of stakeholder thinking, important new topics have begun to take centre stage in both the worlds of practitioners and academics… Meer
€ 85,85
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Alison MorrisonConrad Lashley
In Search of Hospitality
Paperback EN10-09-20019780750654319
'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in… Meer
€ 80,–
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Bruce HawkinsTimothy C. Kister
Maintenance Planning and Scheduling
Gebonden EN10-05-20069780750678322
This is a hands-on reference guide for the maintenance or reliability engineer and plant manager. As the third volume in the “Life Cycle Engineering” series, this book takes the guiding principles of Lean Manufacturing and Maintenance and applies these concepts to everyday planning and scheduling… Meer
€ 59,74
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Levertijd ± 9 werkdagen
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Andrew B. WoottonCaroline L. Davey
Design Against Crime
Gebonden EN21-02-20179780754645016
Design Against Crime will aid the design profession to meet the challenges presented by the competing needs and complex systems around crime and security. It proposes that designers should use their creative talents to develop innovative solutions to security problems that contribute to the ongoing… Meer
€ 252,65
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David PicardMike Robinson
The Framed World
Gebonden EN10-07-20099780754673682
Photographs create visual narratives of experiences, places, peoples and objects that collectively and individually comprise the tourist gaze. Photography is acknowledged as having an important role in the determining of places and spaces, the construction and re-construction of identities, and the… Meer
€ 252,65
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Michelle M. Metro-Roland
Tourists, Signs and the City
Gebonden EN28-09-20119780754678090
Drawing upon the literature of landscape geography, tourism studies, cultural studies, visual studies and philosophy, this book offers a multi-disciplinary approach to understanding the interaction between urban environments and tourists… Meer
€ 258,83
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G. Jason GoddardGerhard RaabRiad A. Ajami
Customer Relationship Management
Gebonden EN28-04-20089780754671565
Customer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to the management philosophy of Customer Relationship Management (CRM). The best hope for achieving a sustainable competitive advantage in a global marketplace is by means of… Meer
€ 252,65
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Christine B.N. Chin
Cruising in the Global Economy
Gebonden EN22-05-20089780754672425
The business of cruise tourism in recent years has commanded news media attention especially on issues of environmental pollution, passenger safety and worker rights, yet consumer interest in cruise vacations has not been adversely affected by negative publicity and it continues to grow at an… Meer
€ 252,65
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Kaye Chon Sung
Community Destination Management in Developing Economies
Paperback EN16-05-20069780789023872
The practical, user-friendly guide to creating a sustainable future for destinations in developing economies Community Destination Management in Developing Economies is a user-friendly guide that provides a comprehensive view of the issues facing planners, policymakers, and destination managers who… Meer
€ 107,42
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Consuella AskewFred M. HeathMartha Kyrillidou
Libraries Act on Their LibQUAL+ Findings
Paperback EN23-11-20049780789026026
Learn how other libraries are using LibQUAL+ data to improve their services and programs This book focuses on the value of the 2002 LibQUAL+ survey data to help librarians provide better services for users… Meer
€ 59,45
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Kaye Sung ChonOnofre Martorel Cunill
The Growth Strategies of Hotel Chains
Paperback EN25-01-20069780789026644
How did Accor, Cendant, Choice Hotels International, Marriott, and Hilton become the largest hotel chains in the worldand what strategies will they use to continue their growth? This first-of-its-kind textbook presents a balanced overview of the theory and practice of hotel chains’ growth… Meer
€ 113,42
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Jennifer Lynn Roney
Webs of Resistence in a Newly Privatized Polish Firm
Gebonden EN04-02-20009780815333906
This study examines how the shared cultural values of employees in a Polish firm influence management attempts top transform organizational practices in a newly privatized factory. By introducing a foreign management approach, Total Quality Management (TQM), the management of this factory presents a… Meer
€ 100,48
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