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In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
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Service Operations Management
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Service Operations Management

Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
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Pagina 58 van 26.465 resultaten
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Y. Miwa
Firms and Industrial Organization in Japan
Paperback EN18-12-19959781349393046
`Miwa is one of the leading young Japanese scholars debunking the myths - all too common in the west but eagerly promoted in Japan also - about the distinctive Japanese way. He soberly examines the roles of government and banks, firms and networks, workers and managers… Meer
€ 183,99
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F. Dupuy
The Chemistry of Change
Paperback EN05-12-20019781349428465
Following on from his previous book, The Customer's Victory , François Dupuy here outlines how to manage a change process. Using practical examples from new case studies and discussion of current theories of organisational change this book explains how true organisational change can be effected in… Meer
€ 61,99
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J. BibermanJ. MarquesS. Dhiman
Teaching Leadership and Organizational Behavior through Humor
Paperback EN05-12-20129781349438679
A unique, non-traditional, Organizational Behavioral-oriented book that is geared toward flexible leadership, and that offers a series of funny, yet thought-provoking, motivating, growth-oriented jokes and humor anecdotes that will help readers tap into their internal locus of control. Meer
€ 122,99
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A. NgJohn Liu
Port-Focal Logistics and Global Supply Chains
Paperback EN27-08-20169781349445394
This book investigates the trends and challenges that ports, logistics and supply chains have tackled in recent decades and the way forward. A new concept, port focal logistics is introduced which appreciates the efforts by previous studies in this field, but simultaneously recognize the… Meer
€ 122,99
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A. Furnham
The Resilient Manager
Paperback EN01-01-20139781349472222
Resilient people are happier, healthier, and more productive. Psychologist and business writer Adrian Furnham takes a sideways and entertaining look at the challenges of being a leader, demonstrating how resilience can be honed, developed, and used as a personal life raft to keep afloat in the face… Meer
€ 61,99
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D. AdairS. Frawley
Managing the Football World Cup
Paperback EN02-12-20149781349476701
Managing the Football World Cup explores areas often overlooked by project management and business studies researchers. Therefore considering the global impact of the Football World Cup it is time for a detailed examination of the planning, organization, management, implementation and related… Meer
€ 61,99
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E. CulpM. Ragas
Business Essentials for Strategic Communicators
Paperback EN17-12-20149781349481880
The rise of digital media and the public's demand for transparency has elevated the importance of communication for every business. To have a voice or seat at the table and maximize their full value, a strategic communicator must be able to speak the language and understand business goals, issues… Meer
€ 110,79
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E. CarayannisJ. Alexander
Global and Local Knowledge
Paperback EN16-05-20069781349521319
This book provides insight into the emerging global knowledge village dialectic. Global perspectives produce a new world view on specialized knowledge as the unit of reference for stocks and flows of the hybrid good: the building blocks of the knowledge economy… Meer
€ 122,99
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Ian Seymour
OPEC
Paperback EN01-01-19809781349057962
geen beschrijving beschikbaar
€ 61,99
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Eduardo WhiteJaime CamposPeter J. Buckley
International Technology Transfer by Small and Medium-Sized Enterprises
Paperback EN01-01-19979781349256884
The book is the culmination of a research effort which spanned all continents and involved a large number of research teams from both the industrialised and developing countries. The book addresses a number of key issues related to technology transfer by small and medium-sized enterprises most… Meer
€ 183,99
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C. ForzaF. Salvador
Product Information Management for Mass Customization
Paperback EN28-11-20069781349282623
Successfully managed product information for mass customization avoids disclosure of how these systems work. This is the first book to provide a holistic recognition of the essential aspects of an IT-supported product configuration system… Meer
€ 122,99
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Y. Wu
Productivity, Efficiency and Economic Growth in China
Paperback EN01-01-20089781349300259
This book provides a detailed insight into productivity, efficiency and growth in the Chinese economy, and offers results on capital stock and ICT capital estimates (at both national and regional levels) which will be an important resource for readers. Meer
€ 61,99
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X. Gimbert
Think Strategically
Paperback EN31-05-20119781349330034
If you think more strategically than your competitors, your company will win the competitive battle in the mid or long term. This book explains simply and clearly the elements, concepts, analyses and interrelationships that make up this strategic thinking, and shows how to employ it in your business… Meer
€ 43,69
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Brian NicholsonRon Babin
Sustainable Global Outsourcing
Paperback EN31-08-20129781349330133
Through a series of case studies and surveys, the authors examine current sustainability trends in outsourcing and recommend how providers should prepare for increasing buyer demands in this area, suggesting buyers and providers can work together to build successful outsourcing relationships through… Meer
€ 61,99
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J. Rosanas
Decision-Making in an Organizational Context
Paperback EN14-05-20139781349334346
Illustrates how decision-making in organizations has to go beyond economic criteria and the individual level, due to the impossibility of making decisions that do not affect other human beings. The author reviews the conventional analyses of decision-making that do not take into account how… Meer
€ 61,99
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A. Nikolopoulos
Negotiating Strategically
Paperback EN10-05-20119781349334636
Negotiation is a key part of daily lives, but learning how to negotiate successfully is a valuable skill. The author provides a tool kit for negotiation, demonstrating new methods and giving practical advice. Meer
€ 61,99
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M. Sicard
Brand Revolution
Paperback EN09-11-20129781349437313
Brand Revolution offers a radical new approach to brand management. With big brand case studies including L'Oreal and Jaguar, the author draws on her extensive experience as a marketing consultant to put together this highly engaging and practical book for developing, improving and controlling the… Meer
€ 61,99
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Joseph Dillon Davey
The Shrinking American Middle Class
Paperback EN14-09-20129781349441044
The United States lost one third of its factory jobs in the past decade as jobs were outsourced offshore, mostly to Asia. Jobs that require a college degree are next to go. China will award six times as many degrees this year as they did ten years ago and any job that can be digitized will be… Meer
€ 61,99
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Giuseppe SodaMassimo BergamiPier Luigi Celli
National Monopoly to Successful Multinational: the case of Enel
Paperback EN29-11-20129781349441624
Using the Enel case, this volume unpacks the effective implementation of an ambidextrous perspective on adaptation and change, providing some key lessons for managers and scholars. It begins by exploring Enel's recent history, before mapping the steps of a remarkable transition from public… Meer
€ 122,99
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C. KenyonR. Stamm
Discounting, LIBOR, CVA and Funding
Paperback EN01-01-20129781349443475
Providing the most up-to-date tools and techniques for pricing interest rate and credit products for the new financial world, this book discusses pricing and hedging, funding and regulation, and interpretation, as an essential resource for quantitatively minded practitioners and researchers in… Meer
€ 61,99
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