In dit boek nemen we professionals van zowel vragende als leverende organisaties, toeleveranciers of andere dienstverleners mee in alle facetten die met sourcingsvraagstukken te maken hebben.
Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
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The Bullwhip Effect is one of the most well studied problems in Supply Chain Management. This book offers it's most comprehensive analysis to date, examining associated problems, their consequences, and systems that can cope… Meer
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In today's knowledge-driven world, innovation and innovation systems have become key policy issues. However, the extent of knowledge that is available on these concepts in less developed countries is still relatively low… Meer
After a century in which charities suspected the motives of cynical business people, and business people dismissed the contributions of amateur volunteers, the two sectors are coming together today as never before… Meer
Architects and engineers can build models to test their ideas - why not managers? In Game Theory in Management: Modelling Business Decisions and Their Consequences, author Michael Hatfield presents a series of mathematically structured analogies to real-life business and economic interaction… Meer
The contributions in Creating Healthy Workplaces include a number of interventions that relate the efforts undertaken by researchers and organizations together, to reduce stress and improve the mental and physical health of employees through positive change initiatives… Meer
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Making decisions is a critical part of every executive’s job. However we know so little about the often subliminal processes that shape the decisions we make. The Secret Life of Decisions exposes the unchallenged myths and distortions that impact our reasoning ability, raising our awareness of the… Meer
Much has been said and written about the 'financial tsunami' and subsequent economic dislocation that occurred in the opening decade of the 21st Century. Professor Ivo Pezzuto is described by business scholars as an expert on the global financial crisis… Meer
Machiavelli lives. 500 years after Niccolò Machiavelli has written 'The Prince', this classic of the mechanisms behind success in management has not lost its relevance. In an intriguing and inspiring interplay of quotes, interpretations and examples, Dr Ralf Lisch develops Machiavelli's most famous… Meer
This second edition of Human Factors Methods: A Practical Guide for Engineering and Design now presents 107 design and evaluation methods as well as numerous refinements to those that featured in the original… Meer
A handbook in the truest sense of the word, the first edition of the Operations Research Calculations Handbook quickly became an indispensible resource. While other books available tend to give detailed information about specific topics, this one contains comprehensive information and results useful… Meer
The rapid technological development of new products, coupled with the growing consumer desire for the latest technology, has led to a new environmental problem: products that are discarded prematurely. But behind every problem lies an opportunity… Meer
The effective and interrelated functioning of system reliability technology, human factors, and quality play an important role in the appropriate, efficient, and cost-effective delivery of health care. Simply put, it can save you time, money, and more importantly, lives… Meer
Given that engineering flexibility can potentially provide a competitive advantage, the question then becomes: Precisely how valuable is this flexibility? However, traditional methods often fail to accurately capture the economic value of investments in an environment of widespread uncertainty and… Meer
In 2000, Schragenheim and Dettmer published the ground-breaking Manufacturing at Warp Speed. At the time, the cutting-edge ideas expressed were the original work of the authors and not well-known beyond the book’s audience… Meer
Best Practices in Configuration Management to Ensure Quality Many organizations are invoking a new kind of management technique – Configuration Management – meant to ensure a product maintains its originally intended design, materials, composition, and processing throughout its entire lifecycle… Meer
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