ITIL® 4 Drive Stakeholder Value
Paperback Engels 2020 1e druk 9780113316366Samenvatting
The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation.
Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management
Improve relationships and reach mutual outcomes
Ensure high customer satisfaction levels
Optimize the customer experience
Create a trusted relationship with stakeholders
Helps you pass your Drive Stakeholder Value exam
Reference guidance for day-to-day problems for IT Professionals
Specificaties
Lezersrecensies
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Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan