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Collaborative Process Improvement

With Examples from the Software World

Paperback Engels 2007 9780470084601
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

This practical, user–friendly handbook specifically addresses software companies that are interested in implementing effective improvement processes into the daily work life of every employee. A wealth of checklists, templates, exercises, tips, and pitfalls to avoid make it easy for readers to integrate quality awareness into their organization s day–to–day processes at every level.

Specificaties

ISBN13:9780470084601
Taal:Engels
Bindwijze:paperback
Aantal pagina's:200

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Inhoudsopgave

List of Figures.
<p>Preface.</p>
<p>How to Read This Book.</p>
<p>Introduction.</p>
<p>Special Thanks and Acknowledgments.</p>
<p>Chapter 1. Your World–Understanding Your Situation and Preparing First Steps.</p>
<p>Chapter 2. Welcome to the World–Establishing Advocates and Champions.</p>
<p>Chapter 3. Drawing Your Map–Initiating your CPI Program.</p>
<p>Chapter 4. World Vision–Training the Organization.</p>
<p>Chapter 5. World Views–Addressing the Capital Q.</p>
<p>Chapter 6. Around the World–Acknowledging Cultural Diversity.</p>
<p>Chapter 7. Move Your World–Managing Change.</p>
<p>Chapter 8. Rock Your World–Encouraging Process Perpetual Motion.</p>
<p>Chapter 9. Your World of Influence–Sneezing and Spreading the Improvement Virus.</p>
<p>Chapter 10. World Climate–Checking for Vital Signs.</p>
<p>Chapter 11. World Health–Evaluating Progress.</p>
<p>Chapter 12. World News–Rewarding and Recognizing Work.</p>
<p>Chapter 13. Modern World–Building Meaningful Quality Pictures.</p>
<p>Chapter 14. One World–Uniting Your Change Maps with the New World View.</p>
<p>Definitions.</p>
<p>Acronyms.</p>
<p>References and Resources.</p>
<p>Index.</p>

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