RG Stemper
Service Selling – A Guide to Increasing Sales & Profits in Consumer Financial Services
A Guide to Increasing Sales and Profits in Consumer Financial Services
Gebonden Engels 1991 9780471540304
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. The key principles discussed are interaction with customers, cultural support and values, service from the customer′s point of view, service selling, characteristics of successful sales organizations, star sales people, perfecting the sales process, dealing with prospective clients, and ongoing interaction with the client.
Specificaties
ISBN13:9780471540304
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:230
Uitgever:John Wiley & Sons
Hoofdrubriek:Financieel management, Financieel management
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Inhoudsopgave
What Business Are You In?.
<br />
<br /> Do You Have What It Takes to Be In Business?.
<br />
<br /> What Is Service?.
<br />
<br /> Service Selling.
<br />
<br /> The Six Characteristics of an Effective Sales Organization.
<br />
<br /> What Do Star Salespeople Do?.
<br />
<br /> Making the Sales Process Flawless.
<br />
<br /> Meeting Prospective Clients for the First Time.
<br />
<br /> Interacting with Clients––Delivering the Goods.
<br />
<br /> Growing Your Business Through Referrals.
<br />
<br /> Selected Bibliography.
<br />
<br /> Do You Have Any Comments?.
<br />
<br /> Index.
<br />
<br /> Do You Have What It Takes to Be In Business?.
<br />
<br /> What Is Service?.
<br />
<br /> Service Selling.
<br />
<br /> The Six Characteristics of an Effective Sales Organization.
<br />
<br /> What Do Star Salespeople Do?.
<br />
<br /> Making the Sales Process Flawless.
<br />
<br /> Meeting Prospective Clients for the First Time.
<br />
<br /> Interacting with Clients––Delivering the Goods.
<br />
<br /> Growing Your Business Through Referrals.
<br />
<br /> Selected Bibliography.
<br />
<br /> Do You Have Any Comments?.
<br />
<br /> Index.
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Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan