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Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results

Paperback EN 2012 9780814420324
Verwachte levertijd ongeveer 8 werkdagen

Samenvatting

Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.

Specificaties

ISBN13:9780814420324
Taal:EN
Bindwijze:Paperback
Aantal pagina's:304

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        Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results