Over Geary Rummler
Geary Rummler, a pioneer in the application of instructional and performance technologies to organizations, cofounded the Rummler-Brache Group, a global leader in process management consulting and training.
Geary Rummler
Geary Rummler, a pioneer in the application of instructional and performance technologies to organizations, cofounded the Rummler-Brache Group, a global leader in process management consulting and training.
Meer over de auteurs
Geary Rummler,
Alan Brache
Improving Performance
How to manage the white space on the organization chart
Gebonden Engels 2013 3e druk 9781118143704Verwachte levertijd ongeveer 8 werkdagen
Samenvatting
Met meer dan 150.000 verkochte exemplaren kan 'Improving performance' worden aangemerkt als het boek dat de procesverbeteringsrevolutie heeft veroorzaakt.
Specificaties
ISBN13:9781118143704
Trefwoorden:prestatiesturing, prestatie-indicatoren, benchmarking, performance management
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:270
Uitgever:Jossey Bass
Druk:3
Verschijningsdatum:20-1-2013
Hoofdrubriek:Organisatiekunde
Lezersrecensies
Wees de eerste die een lezersrecensie schrijft!
Over Alan Brache
Alan Brache, cofounder of the Rummler-Brache Group, focuses his consulting and writing on a methodology for resolving critical issues through the identification, documentation, analysis, design, measurement, and continuous improvement of business processes.
Inhoudsopgave
List of Figures and Tables
Foreword
Preface
The Authors
Part One: A Framework for Improving Performance
1. Viewing Organizations as Systems
2. Three Levels of Performance: Organizations, Process, and Job/Performer
Part Two: Exploring the Three Levels of Performance
3. The Organization Level of Performance
4. The Process Level of Performance
5. The Job/Performer Level of Performance
Part Three: Applying the Three Levels of Performance
6. Linking Performance to Strategy
7. Moving from Annual Programs to Sustained Performance Improvement
8. Diagnosing and Improving Performance: A Case Study
9. Project Definition: The Ten Essential Steps
10. Process Analysis and Design: The Ten Essential Steps
11. Overcoming the Seven Deadly Sins of Process Improvement
12. Measuring Performance and Designing a Performance Management System
13. Managing Processes and Organizations as Systems
14. Designing an Organization Structure That Works
15. Creating a Performance-Based Human Resource Development Function
16. Developing an Action Plan for Performance Improvement
Index
Instructor's Guide
Foreword
Preface
The Authors
Part One: A Framework for Improving Performance
1. Viewing Organizations as Systems
2. Three Levels of Performance: Organizations, Process, and Job/Performer
Part Two: Exploring the Three Levels of Performance
3. The Organization Level of Performance
4. The Process Level of Performance
5. The Job/Performer Level of Performance
Part Three: Applying the Three Levels of Performance
6. Linking Performance to Strategy
7. Moving from Annual Programs to Sustained Performance Improvement
8. Diagnosing and Improving Performance: A Case Study
9. Project Definition: The Ten Essential Steps
10. Process Analysis and Design: The Ten Essential Steps
11. Overcoming the Seven Deadly Sins of Process Improvement
12. Measuring Performance and Designing a Performance Management System
13. Managing Processes and Organizations as Systems
14. Designing an Organization Structure That Works
15. Creating a Performance-Based Human Resource Development Function
16. Developing an Action Plan for Performance Improvement
Index
Instructor's Guide
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan
