Cultural Change and Leadership in Organizations

About the Author
Preface
Introduction

Part 1: Cultural Change in Organizations
Introduction
Essence of this part
Structure of this part

1. Perspectives on Organizational Cultures
-Developments in Thinking about Organizational Cultures
-Culture as the Identity of the Organization
-Culture as a Source of Conflict and Renewal
-Culture as a Learning Process
-Culture and Customer Value Creation
-Culture and Business Idea
-Notes and References

2. Reasons for Strategic and Cultural Change
-Surviving Crisis Situations
-Strengthening Legitimate Position
-International Expansion
-Qualifying for the Future
-Reinventing Business Propositions
-Appreciating and Valuing Variety
-Breakthrough Innovation
-Maximizing Customer Value
-Reasons for Cultural Change: An Overview
-Notes and References

3. Conclusions of Cultural Change in Organizations
-Do not Dare to Call it Cultural Change
-Knowing your Meaning and Business Idea
-Playing with Urgency and Ambition
-Innovation and Expansion as Impulses for Strategic Renewal
-Deep Change
-Reinventing Business Propositions
-Balancing Between Identity and Innovation
-Change Starts with Standstill
-Discussing the Undiscussable and Playing with Differences
-Trajectories for Cultural Change in Organizations

Part 2: Strategies for Cultural Change
-Introduction
-Essence of this part
-Structure of this part

4. Generating energy for change
-Using crisis as a driver of change
-Creating a sense of urgency
-Articulating problems
-Expressing humiliation and shame
-Note and Reference

5. Envisioning
-Building Common Ground
-Clarifying Ambitions
-Articulating Mission Statements
-Expressing Levels of Change
-Note and Reference

6. Creating Commitment
-Being There
-Bridging Gaps and Distances
-Building Leading Coalitions
-Organizing Involvement

7. Focusing on Clients
-Realizing Customer Value
-Redesigning Business Processes
-Achieving Horizontal Synergy
-Note and Reference

8. Combining Upwards and Downwards Initiatives
-Generating Creativity for Renewal
-Using Power to Force Change
-Changing Players and Roles

9. Playing with Time, Space and Rhythm
-Playing with Time and Rhythm
-Reflecting and Learning
-Creating Peace and Quiet
-Offering Guidance and Space
-Notes and References

10. Conclusions on Strategies for Cultural Change
-Basic Principles for Cultural Change
-No Single Best Way of Changing an Organizational Culture
-Not Every Change Approach is Effective
-Step-by-step Change Useful for Cultural Change
-Building a Vital Coalition
-Change Based on Own Qualities Without Consultants
-Notes and References

Part 3: Organizational Culture and Leadership
-Introduction
-Essence of this Part
-Structure of this Part

11. Authentic Leadership
-Creating Awareness of the Environment
-Inquiring and Understanding Streams of Events
-Crafting Self-Awareness and Social Awareness
-Walking your Talking
-Notes and References

12. Transformational Leadership
-Visioning the Future
-Articulating Core Values
-Building Vital Coalitions
-Involving the Outside World
-Organizing Teamwork
-Appreciating Contrasting Perspectives
-Notes and References

13. Meaningful Leadership
-Initiating and Sense-Making
-Setting Limits and Guiding Change
-Giving Direction and Space
-Telling Meaningful Stories
-Notes and References

14. Appreciative Leadership
-Appreciating the Best There is and Might Be
-Valuing Differences
-Building Trust
-Introducing Fair Process
-Notes and References

15. Learning Leadership
-Experimenting and Learning
-Visualizing Results and Sharing Successes
-Learning from Mistakes
-Sharing Experiences
-Notes and References

16. Conclusions of Organizational culture and leadership
-Leaders and Initiators
-Direction and Space
-Effective Leadership Styles for Cultural Change
-Transformational Leadership
-Meaningful Leadership
-Authentic Leadership
-Episodic Cultural Change and Gradual
-Cultural Development
-Notes and References

Part 4: Interventions for Cultural Change
-Introduction
-Essence of this Part
-Structure of this Part

17. Power Interventions
-Articulating Urgency
-Setting Borders
-Changing Social Networks
-Appointing New People
-Rewarding Behaviour
-Notes and References

18. Structural and Instrumental Interventions
-Intervening in Structure and Technology
-Designing New Ways of Working
-Life Cycle Management for Sustainability
-Supporting Young Turks
-Providing Risk Capital
-Changing Reward Systems
-Developing Monitoring Systems
-Presenting Facts and Figures
-Formulating Rules of Conduct
-Using Behaviour Programmes
-Notes and References

19. Meaningful Interventions
-Expressing Core Values
-Visualizing Symbols
-Fancying Artefacts
-Imagining Futures
-Storytelling and Sense-Making
-Introducing New Language
-Communication All Round
-Adopting Cases for Renewal
-Appreciating Professional Knowledge
-Notes and References

20. Conflict Interventions
-Valuing Differences
-Discussing Barriers
-Mirroring Contradictions and Tensions
-Regulating Conflicts
-Mediation by Independent Parties
-Speaking about the Unspeakable
-Using Humour that Stimulates Renewal
-Notes and References

21. Interactive Interventions
-Getting to Know Each Other
-Paying Attention to Action and Emotion
-Developing Teams
-Bridging Cultural Differences
-Engaging Management in Conferences
-Initiating Future Conferences
-Organizing Search Conferences
-Investing in Formal Participation
-Supporting Appreciative Inquiry
-Introducing Appraisal and Assessment
-Using Monitor Systems
-Mobilizing Networks
-Notes and References

22. Learning Interventions
-Creating Learning Environments
-Investing in Leadership Development
-Offering Workshops
-Developing Communities of Practice
-Activating Learning Circles
-Initiating Twinning
-Distributing Learning Experiences
-Sharing Successes
-Notes and References

23. Conclusions on Interventions for Cultural Change
-Interactive interventions for Deep Change
-Meaningful Interventions to Guide Change
-Structural Interventions to Reinvent Business Processes
-Learning Interventions for Continuous Change
-Power and Conflict Interventions to Make Space
-Combining Interventions 2
-Interventions and Change Strategies
-Effective Intervention Mix
-Choosing an Effective Intervention Mix

Part 5: Successful Cultural Change in Organizations
-Introduction
-Essence of this Part 2
-Structure of this Part

24. Trajectories for Cultural Change
-Routes for Cultural Change
-Surviving Crisis Situations
-Strengthening Legitimate Position
-International Expansion
-Qualifying for the Future
-Reinventing Business Propositions
-Appreciating and Valuing Variety
-Breakthrough Innovation
-Maximizing Customer Value
-Inspiration to Change

25. Essentials of Cultural Change and Leadership in Organizations
-Don't Dare Call It Culture
-Principles and Success Factors for Cultural Change
-in Organizations
-Organizational Culture and Leadership
-Organizing Interactions and Sense-Making
-Essentials of Cultural Change and Leadership in Organizations
-Bibliography

Index