How to Measure Anything Workbook
Finding the Value of Intangibles in Business
Paperback Engels 2014 1e druk 9781118752364Samenvatting
The invaluable companion to the new edition of the bestselling How to Measure Anything
This companion workbook to the new edition of the insightful and eloquent How to Measure Anything walks readers through sample problems and exercises in which they can master and apply the methods discussed in the book.
The book explains practical methods for measuring a variety of intangibles, including approaches to measuring customer satisfaction, organizational flexibility, technology risk, technology ROI, and other problems in business, government, and not-for-profits.
- Companion to the revision of the bestselling How to Measure Anything
- Provides chapter-by-chapter exercises
- Written by industry leader Douglas Hubbard
Written by recognized expert Douglas Hubbard—creator of Applied Information Economics—How to Measure Anything Workbook illustrates how the author has used his approach across various industries and how any problem, no matter how difficult, ill defined, or uncertain can lend itself to measurement using proven methods.
Trefwoorden
meten intangibles onderzoek management applied information economics besluitvorming kwantificeren bayesiaanse statistiek risico-kwantificering statistiek roi klanttevredenheid data-analyse business analytics organisatorische flexibiliteit informatiewaarde steekproeven kalibratie kwalitatief onderzoek beslissingsanalyse technologierisico voorspellingsmodellen kwantitatieve modellen dataverzameling non-profit menselijke beoordelaars voorkeuren en attitudes meetinstrumenten overheid praktijkoefeningen
Trefwoorden
Specificaties
Lezersrecensies
Inhoudsopgave
U kunt van deze inhoudsopgave een PDF downloaden
1. The Challenge of Intangibles
2. An Intuitive Measurement Habit: Eratosthenes, Enrico, and Emily
3. The Illusion of Intangibles: Why Immeasurables Aren’t
4. Clarifying the Measurement Problem
5. Calibrated Estimates: How Much Do You Know Now?
6. Quantifying Risk through Modeling
7. Quantifying the Value of Information
8. The Transition: From What to Measure to How to Measure
9. Sampling Reality: How Observing Some Things Tells Us about All Things
10. Bayes: Adding to What You Know Now
11. Preference and Attitudes: The Softer Side of Measurement
12. The Ultimate Measurement Instrument: Human Judges
13. New Measurement Instruments for Management
14. A Universal Measurement Method: Applied Information Economics
Part II Answers
1. The Challenge of Intangibles
2. An Intuitive Measurement Habit: Eratosthenes, Enrico, and Emily
3. The Illusion of Intangibles: Why Immeasurables Aren’t
4. Clarifying the Measurement Problem
5. Calibrated Estimates: How Much Do You Know Now?
6. Quantifying Risk through Modeling
7. Quantifying the Value of Information
8. The Transition: From What to Measure to How to Measure
9. Sampling Reality: How Observing Some Things Tells Us about All Things
10. Bayes: Adding to What You Know Now
11. Preference and Attitudes: The Softer Side of Measurement
12. The Ultimate Measurement Instrument: Human Judges
13. New Measurement Instruments for Management
14. A Universal Measurement Method: Applied Information Economics
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Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
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- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
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- ondernemen
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