Quantitative Models for Reverse Logistics

I. Reverse Logistics: An Introduction.- 1. Introduction.- 1.1 Scope and Definition of Reverse Logistics.- 1.2 Research Goals and Methodology.- 1.3 Outline of this Monograph.- 2. Reverse Logistics at IBM: An Illustrative Case.- 3. Structuring the Field.- 3.1 Dimensions of the Reverse Logistics Context.- 3.2 Categories of Reverse Logistics Flows.- 3.3 Literature Review.- 3.3.1 General Reverse Logistics Issues.- 3.3.2 Marketing Channels for Reverse Logistics Flows.- 3.3.3 Production and Operations Management Issues.- II. Reverse Logistics: Distribution Management Issues.- 4. Product Recovery Networks.- 4.1 Introduction to Reverse Distribution.- 4.2 Evidence from Current Practice.- 4.3 Recovery Network Characteristics.- 4.3.1 Commonalities of the Surveyed Business Cases.- 4.3.2 Comparison with Other Logistics Networks.- 4.4 Classification of Recovery Networks.- 4.4.1 Dimensions of the Network Context.- 4.4.2 Product Recovery Network Types.- 4.5 Vehicle Routing Issues.- 5. A Facility Location Model for Recovery Network Design.- 5.1 Recovery Network Design Models in Literature.- 5.2 A Generic Recovery Network Model.- 5.3 Examples.- 5.3.1 Example 5.1: Copier Remanufacturing.- 5.3.2 Example 5.2: Paper Recycling.- 5.4 Parametric Analysis and Network Robustness.- 5.5 Extensions.- Conclusions of Part II.- III. Reverse Logistics: Inventory Management Issues.- 6. Inventory Systems with Reverse Logistics.- 6.1 Exemplary Business Cases.- 6.2 Characteristics of Recoverable Inventory Management.- 6.3 A Review of Inventory Models in Reverse Logistics.- 6.3.1 Deterministic Models.- 6.3.2 Stochastic Periodic Review Models.- 6.3.3 Stochastic Continuous Review Models.- 7. Impact of Inbound Flows.- 7.1 A Basic Inventory Model with Item Returns.- 7.2 The Unit Demand Case.- 7.3 General Demand Case: Analysis of the Cost Function.- 7.4 General Demand Case: Optimal Policy Structure.- 7.5 Numerical Examples.- 7.6 Extensions.- 8. Impact of Multiple Sources.- 8.1 Tradeoffs Between Recovery and Procurement.- 8.2 The Capacity Aspect of Product Returns.- Conclusions of Part III.- IV. Reverse Logistics: Lessons Learned.- 9. Integration of Product Recovery into Spare Parts Management at IBM.- 9.1 The Current Dismantling Process.- 9.2 Logistics Alternatives for Integrating Dismantling.- 9.2.1 Design of the Dismantling Channel.- 9.2.2 Dismantling Decision Rule.- 9.2.3 Co-ordination with Other Sources.- 9.3 Performance of Alternative Planning Approaches.- 9.3.1 A Simulation Model.- 9.3.2 Numerical Results.- 9.4 Recommendations.- 10. Conclusions.- List of Figures.- List of Tables.- References.