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ITIL® 4 Managing Professional Courseware

Paperback Engels 2019 9789401805605
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ITIL MP targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows.

The Managing Professional Transition module is designed to allow ITIL v3 candidates to easily transition to ITIL 4. They can get the ITIL 4 Managing Professional designation through one course and one exam.

The material includes;
- Updated glossaries with highlighted changes for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’
- New diagram packs with annotations for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’
- Updated syllabi with highlighted changes for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’
- The ‘High Velocity IT’ manuscript, syllabus, glossary and diagram pack remain unchanged
- Practices Overviews and the product brochure remain unchanged
- An up-to-date Quick Reference Guide with all the information you need
- Updated Core Manuscripts, for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’
- While the changes are quite large, they have been made for streamlining or refinement only
- There have been no changes to the examinable content or the key concepts


Aantal pagina's:444
Hoofdrubriek:IT-management / ICT


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Over Van Haren Learning Solutions a.o.

Van Haren Publishing publishes easy to access publications on Best Practices that are developed by professionals and quality-reviewed by many other experts. This provides you with information summarizing years of experience by the best in the profession. It is an honor for us to collaborate with knowledge partners like ASLBiSL Foundation, IACCM, IPMA, ITSMF, ITWNET, IVI and The Open Group, to support their Best Practices and standards. Not only do we publish books on Best Practices, we also actively and independently promote the standards and frameworks via many partners. Van Haren Learning Solutions was founded in 2017 and aims to facilitate organizations and learners with Van Haren Best Practices and Standards. Starting in 2020 we enable this aim by delivering and developing certification, accreditation, examination and courseware. By supporting the ecosystem around the Best Practices and Standards, Van Haren Learning Solutions helps Training Organizations to grow by offering new courses and examination without the effort of also developing the material and exams. The application of these best practices and standards is not more than a tool that enables professionals to get to better results. We understand that this is mainly about knowledge and skills. We also realize that the human factor is more important, since without people all these things don’t evolve at all. Partly we also address this area through our publications that are based on competence, but we admit that we only cover a small area in the products we provide. Anyway, we do our best to play a part in sharing the knowledge and skills from Best Practice and standards with our customers. The rest is up to you. Kind regards, The publishing team of Van Haren Publishing

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