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Business is increasingly interested in responding positively to environmental issues in the 1990s. The nature of this response deserves closer academic attention because it influences not only business operations, but also the wider context of policy, public opinion and environmental concern. Meer
This book covers the cross–disciplinary areas between management issues and engineering issues relevant to implementation of Environmental Management Systems (EMS) to the ISO 14000 series standards. Meer
This book provides a forum of current thinking by prominent scholars and practitioners from around the globe. Edited and with a lengthy introduction by two internationally recognised experts in this field, the book′s coverage includes: Selective Outsourcing, Total Outsourcing, Total Insourcing, IT department as a trading agency, Offshore Development. Meer
A guide for using body language to lead more effectively
Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. Meer
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today′s hotels and lodging facilities. Meer
"A witty, literate and, most of all, convincing reflection.[Ackoff] shines an often bright light into corners where problems hide, showing the manager how to understand the consequences of his own behavior; identify real, rather than supposed, elements of problems; perceive another′s aims; determine what is controllable; and deal with other nettlesome factors. Meer
How many of today′s leading corporations are successfully winning back old customers and attracting new ones
The new purchasing patterns of disenchanted customers and the demise of brand loyalty have compelled many endangered corporate giants to radically alter their thinking about product design and marketing. Meer
Tested–in–the–trenches competitive intelligence techniques used at today′s top companies
This book brings together the best thinking and practices in competitive intelligence (CI) currently being used at many of today′s most successful companies. Meer
A SIMPLE, PRACTICAL PLAN FOR BUILDING A GREAT, EFFECTIVE BOARD
Every nonprofit board wants to be great. But the reality is, few are. It′s one of the great puzzles of governance. Meer
There has always been an uneasy relationship between the ′hard′ and ′soft′ schools of management science. Featuring original insights from leading lights in the field, this accessibly written book begins by examining theoretical aspects of the hard/soft debate. Meer
The authors of this book have made an in depth study of the strategies and management practices of leading media companies and have identified the core competences media companies need to have to win in the new world. Meer
Creative Problem Solving ∗ Total Systems Intervention ∗ Robert L. Flood and Michael C. Jackson Department of Management Systems and Sciences, University of Hull, UK In the modern world organisations are faced with innumerable and multifaceted issues which cannot be captured in the minds of a few experts and solved with the aid of some super–method. Meer
How to avoid legal liability and prevent costly litigation
You′re notified that your restaurant is being sued: what should you do? A guest is choking in your restaurant′s dining room: are you required to assist? Meer
Employee relations, food and liquor liability, partron civil rights, and federal regulations are all subjects that concern hospitality operators, who know that preventing legal problems is the best way to keep profits from being siphoned off by expensive legal hassles. Meer
Unlock the secret to creating maximum business value from technology
Filled with case studies from leading C–level executives to illustrate concepts discussed, Breakthrough IT is a revolutionary approach to reshaping the corporate information technology function. Meer
Build–A–Bear Workshop® is one of the most successful retailing concepts in recent history. Starting with just one location in 1997, the company now operates more than 200 stores worldwide. Meer
Praise For Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation
"In a sea of business books, Corporate Reputation is a beacon of light for all leaders and future leaders looking for direction in the treacherous waters of a volatile business environment. Meer
Construction is the country′s single largest manufacturing industry. However, it is a sector that lacks benchmarks against which to gauge performance. Meer
The Pfeiffer Book of Successful Leadership Development Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. Meer
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