M Stahl
Management – Total Quality in a Global Environment
Total Quality in a Global Environment
Paperback Engels 1995 9781557866110
Verwachte levertijd ongeveer 9 werkdagen
Samenvatting
This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: ∗ 18 chapters, making this text manageable for a one–semester course ∗ Examples from over 125 international companies ∗ Icons in the margins distinguishing US–based and none US–based company examples ∗ Cases with TQM applications integrated throughout each chapter ∗ A quality, international, ethics, and diversity exhibit in each chapter ∗ Experiential learning excercises in each chapter ∗ Critical thinking questions at the end of each major section within each chapter ∗ Chapter summaries
Specificaties
ISBN13:9781557866110
Taal:Engels
Bindwijze:paperback
Aantal pagina's:580
Uitgever:John Wiley & Sons
Hoofdrubriek:Inkoop en logistiek, Algemeen management
Lezersrecensies
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Inhoudsopgave
Part I: Management Today:.
<p>1. Managers and Organizations Today.</p>
<p>2. The Evolution Toward Total Quality Management.</p>
<p>3. International Competition and Management.</p>
<p>4. Managerial Ethics and Corporate Social Responsibility.</p>
<p>Part II: Planning and Strategic Management for Customer Value:.</p>
<p>5. Decision Making, Problem Solving and Continuous Improvement.</p>
<p>6. Corporate and Competitive Strategy.</p>
<p>7. Customer Value Strategy.</p>
<p>Part III: Organizing for Total Quality:.</p>
<p>8. Organizational Structure and Design.</p>
<p>9. Managing Human Resource Systems.</p>
<p>10. Organizational Culture and Change.</p>
<p>Part IV: Behavioral Processes:.</p>
<p>11. Leadership.</p>
<p>12. Motivation.</p>
<p>13. Communication.</p>
<p>14. Teams and Groups.</p>
<p>Part V: Control and Systems Improvement:.</p>
<p>15. Statistical and Other Quality Tools for Systems Improvement.</p>
<p>16. Management Information Systems.</p>
<p>17. Managing Technology and Technological Change.</p>
<p>18. Operations Management for Control and Improvement.</p>
<p>1. Managers and Organizations Today.</p>
<p>2. The Evolution Toward Total Quality Management.</p>
<p>3. International Competition and Management.</p>
<p>4. Managerial Ethics and Corporate Social Responsibility.</p>
<p>Part II: Planning and Strategic Management for Customer Value:.</p>
<p>5. Decision Making, Problem Solving and Continuous Improvement.</p>
<p>6. Corporate and Competitive Strategy.</p>
<p>7. Customer Value Strategy.</p>
<p>Part III: Organizing for Total Quality:.</p>
<p>8. Organizational Structure and Design.</p>
<p>9. Managing Human Resource Systems.</p>
<p>10. Organizational Culture and Change.</p>
<p>Part IV: Behavioral Processes:.</p>
<p>11. Leadership.</p>
<p>12. Motivation.</p>
<p>13. Communication.</p>
<p>14. Teams and Groups.</p>
<p>Part V: Control and Systems Improvement:.</p>
<p>15. Statistical and Other Quality Tools for Systems Improvement.</p>
<p>16. Management Information Systems.</p>
<p>17. Managing Technology and Technological Change.</p>
<p>18. Operations Management for Control and Improvement.</p>
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Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan