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If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today’s hypercompetitive environment, companies can no longer be just B2C or B2B… Meer
This book provides the much-needed, no-nonsense guidance crucial for project managers – that is, the type of guidance that is missing from every major body of knowledge and educational offering for working project managers… Meer
There has been increased emphasis on smart cities due to the economic, environmental and technological shifts that have impacted on society. This book focuses on how cities are becoming smarter, more innovative and entrepreneurial due to the increased pressures placed on them from societal changes… Meer
This monograph presents the experience in the implementation of smart specialization strategies (S3) from multilevel policy governance, as well as from the bottom-up perspectives of firms, clusters, and networks in selected European countries… Meer
This book develops and articulates a new perspective on the relationship between natural resources and development by foregrounding issues of innovation, knowledge, and industrial dynamics. Despite growing academic attention to the relationship between economic development and natural resources in… Meer
For many decades, management in its research and practice has been in need of an alternative approach and paradigm to understanding human behaviours. Many studies and books have attempted to provide solutions to the individual, which ended up being a cultural dilemma with little success… Meer
How did "innovation" become something to strive for, an end in itself? And how did "the market" come to be thought of as the space of innovation? This edited volume provides the first historical examination of how innovations are conceived, marketed, navigated and legitimated from a global… Meer
This book deals with the main challenges of sustainable development and the role of sustainable business and corporate social responsibility in implementing these challenges through sustainable leadership and innovations… Meer
The Crypto Market Ecosystem has emerged as the most profound application of blockchain technology in finance. This textbook adopts an integrated approach, linking traditional functions of the current financial system (payments, traded assets, fundraising, regulation) with the respective functions in… Meer
This edited volume builds on the previously published Self-Initiated Expatriation: Individual, Organizational, and National Perspectives , which served to give in-depth insights into the concept and the processes of self-initiated expatriation and presented different groups undertaking… Meer
Enterprise architecture is leading IT’s way to the executive boardroom, as CIOs are now taking their place at the management table. Organizations investing their time, money, and talent in enterprise architecture (EA) have realized significant process improvement and competitive advantage… Meer
This book provides an in-depth analysis of industrial consultancy on a variety of issues and aspects including operations and services. This book: Looks at both individual-level consultancy and consultancy for firms, companies, or institutions… Meer
This book is about the challenges that emerge for organizations from an ever faster changing world. While useful at their time, several management tools, including classic strategic planning processes, will no longer suffice to address these challenges in a timely and comprehensive fashion… Meer
This book introduces predictive analytics in sports and discusses the relationship between analytics and algorithms and statistics. It defines sports data to be used and explains why the unique nature of sports would make analytics useful… Meer
The business world is at an important crossroads. The age of the stakeholder is rapidly superseding that of the shareholder as climate change and political and societal shifts upend years of seeming prosperity… Meer
SHELVING GUIDE: Project Management This hands-on guide is written for project professionals seeking to find an optimized way of performing project management. It provides answers to such critical questions as: Why should an organization apply project management?… Meer
Strategic Negotiations for Sustainable Value is a guide to learning how to conclude lasting business deals that are environmentally, socially and economically sustainable in an international business context… Meer
Drawing on recent work in sport studies, business and management, health, science, and law, this book offers a critical examination of the latest published research on sport and environmental sustainability… Meer
This book analyses the historical context and progression of "significant innovations" beginning with the industrial revolution, starting around 1750 to the present. It explores the interrelationship, causes, and evolutionary process of contemporary "disruptive" inventions and the role played by… Meer
With recent advances in IT in areas such as AI and IoT, collaboration systems such as business chat, cloud services, conferencing systems, and unified communications are rapidly becoming widely used as new IT applications in global corporations’ strategic activities… Meer
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