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Klaas Kroezen

Sales, Oprecht & ontspannen

Waarom voelt sales zo vaak ongemakkelijk, stressvol en geforceerd, alsof je je moet verlagen tot het gebruik van gladde trucs? Het antwoord is simpel: we zijn geconditioneerd om te overtuigen in plaats van oprecht te helpen. 
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Rubriek: Marketing

Gebonden Engels20199780367347987 12-11-2019
If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today’s hypercompetitive environment, companies can no longer be just B2C or B2B…  Meer
€ 101,89
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Paperback Engels20199780367350475 5-6-2019
The Internet has ushered in a new era in the economies of networking. With the increasing need for optimization based on these network economies, the IT-based e-business has become a platform for study as well as daily practice…  Meer
€ 72,84
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Paperback Engels20229780367350918 30-12-2022
This book is a comprehensive and practical guide to project marketing – a crucial aspect of businesses worldwide. It encompasses a variety of key infrastructure projects such as roads, airports, ports, power, irrigation, commercial, and industrial buildings…  Meer
€ 57,43
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Paperback Engels20209780367360931 2-10-2020
The Aging Consumer: Perspectives from Psychology and Marketing, 2nd edition takes stock of what is known around age and consumer behavior, identifies gaps and open questions within the research, and outlines an agenda for future research…  Meer
€ 80,48
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Paperback Engels20209780367605957 30-6-2020
Where is Creativity? A Multi-disciplinary Approach goes beyond the orthodox image of creativity as laying inside the brain-mind, to explore how and why it also emerges from relationships between people, from physical spaces such as workplaces and cities, as a result of new media technology and the…  Meer
€ 59,08
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Paperback Engels20209780367606121 30-6-2020
Many observers propose the exclusion of all religious related aspects from organizational life, others promote a more tolerant approach of certain practices, symbols and ceremonies, and few commentators highlight the values, diverse religious beliefs and experiences that employees could bring to the…  Meer
€ 59,08
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Gebonden Engels20229780367609054 18-3-2022
Latin America and the Caribbean are often placed in the same geographical and economic grouping. However, too little is known in either region about the other’s business cultures and marketplaces. Marketing in Latin America and the Caribbean is a casebook that analyses the marketing histories…  Meer
€ 288,40
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Gebonden Engels20249780367616618 20-12-2024
This book critically examines how brands determine the visibility of social issues through their advertising practices, informing the ways we are persuaded to feel, think, and act as consumers and citizens…  Meer
€ 82,01
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Gebonden Engels20209780367618667 29-12-2020
This book explores how ethics and the moral context of business have evolved historically in inf luential management theories and concepts. It looks at how managerial thought accommodates morality, values, and ethics and demonstrates the emerging patterns of ethical conduct to illustrate how moral…  Meer
€ 288,40
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Paperback Engels20239780367646233 25-9-2023
Gender After Gender in Consumer Culture provides an updated discussion of how gender cuts across consumer culture, in light of increasing gender fragmentation and integration with other identity positions…  Meer
€ 72,84
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Paperback Engels20259780367652944 29-9-2025
This second book in the series focuses on the role of workplace management in the organisation and the tasks that workplace management needs to consider.  Meer
€ 95,77
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Paperback Engels20239780367655716 25-9-2023
This book addresses how digitalization influences markets, and attempts to put research on digitalized markets center-stage. It explores digitalized markets through empirically based theorizing concerning the consequences of digitalization for mundane markets…  Meer
€ 72,84
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Paperback Engels20209780367660062 30-9-2020
Consumer behaviour is one of the most explored topics in tourism and hospitality marketing, interchangeably denoted by the terms ‘traveller behaviour’, ‘tourist behaviour’ or ‘guest behaviour’. Consumer behaviour acts as an origin for every tourism and hospitality marketing activity…  Meer
€ 78,95
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Paperback Engels20209780367662790 30-9-2020
To fully comprehend corporate social responsibility (CSR), corporations must understand the many-sided nature of CSR. This book provides insight into the theoretical foundation, beliefs, and expectations of the multiple stakeholders; the governance of CSR commitment; and corporations’ strategies…  Meer
€ 75,90
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Paperback Engels20209780367665234 30-9-2020
The use of new information and communication technologies both inside the courts and in private online dispute resolution services is quickly changing everyday conflict management. However, the implications of the increasingly disruptive role of technology in dispute resolution remain largely…  Meer
€ 72,84
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Paperback Engels20209780367665609 30-9-2020
Diverse in economic development, political and mass media systems, the countries in Southeast Asia cast a unique light on the parallels between development-cum-participative communication and corporate social responsibility…  Meer
€ 83,54
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Paperback Engels20209780367671730 18-12-2020
With growing awareness of environmental deterioration, atmospheric pollution and resource depletion, the last several decades have brought increased attention and scrutiny to global consumption levels…  Meer
€ 83,54
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Gebonden Engels20229780367678906 8-8-2022
YouTube, Instagram, Facebook, Vimeo, Twitter, etc. have their own logics, dynamics and different audiences. This book analyses how the users of these social networks, especially those of YouTube and Instagram, become content prescribers, opinion leaders and, by extension, people of influence…  Meer
€ 263,94
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Paperback Engels20249780367682422 31-10-2024
The Ethics of Collecting Trauma offers an interdisciplinary dialogue on the ethics of contemporary museums that are involved in collecting moments of collective trauma. Including a range of international contributions, the volume explores the ethics of collecting material that documents contemporary…  Meer
€ 63,67
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Gebonden Engels20229780367690571 1-7-2022
This book takes an important step forward in showing how Integrated Marketing Communications (IMC) have been applied within the English Premier League (EPL) – arguably the most commercialised and watched sport league in the world – and how it can and should be utilised in the context of other sports…  Meer
€ 263,94
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