COLP and COFA

Executive summary. vii

About the author . xi

Chapter 1: The requirement to have a COLP and COFA
Introduction to roles. 1
Brief background to the Legal Services Act 2007. 1
Role of the SRA. 3
Key extracts from Standards and Regulations that explain the authorisation process for compliance officer role-holders. 5
Approval of role holders. 6
Approval process for individuals who are not deemed approved. 7
Individual role-holder and ongoing transparency requirements. 8
Withdrawal of approval. 12
Temporary emergency approval of a COLP or COFA. 12

Chapter 2: Appointing your COLP and COFA
Key extracts from STaRs. 17
Compliance and business systems. 20
The duties of managers in SRA authorised firms. 22
Compliance officers – necessary skills, knowledge, experiencev
Compliance officers – time factors and other considerations . 25
Specific considerations about the COFA role . 26
Can the COLP and COFA be the same person?. 27
Can we buy in a COLP or COFA?. 28

Chapter 3: Working with the SRA – understanding entity and risk-based regulation
Regulatory objectives and a changed approach to regulation. 31
The impact of the LSA on the work of approved regulators. 31
The SRA’s approach to risk. 33
Regulatory reach over the authorised law firm. 34
The SRA’s supervision and enforcement work. 35
Investigation and enforcement. 35
What this style of regulation means for the COLP and the COFA. 36
Enforcement powers against the COLP and COFA. 36

Chapter 4: The COLP’s essential knowledge and suggested systems and controls
The extent of the COLP’s responsibilities contrasted with the role of the COLP and the firm’s managers. 39
Key knowledge from the SRA Standards and Regulations of relevance to the COLP. 41
Overview of the STaRs from the COLP’s perspective. 42
SRA Principles. 43
SRA Codes of Conduct. 51

Chapter 5: The COFA’s essential knowledge and suggested systems and controls
The extent of the COFA’s responsibilities contrasted with the role of the COLP and the role of the firm’s managers. 95
Key knowledge from the SRA Standards and Regulations of relevance to the COFA. 96
SRA Principles. 96
SRA Codes of Conduct. 99
SRA Accounts Rules. 101

Chapter 6: Identifying, recording, and reporting non-compliance
How will compliance officers know what they need to know?. 126
Record-keeping. 127
File-based or central records?. 129
Centralised or decentralised record-keeping?. 129
Self-reporting by staff or file reviews and supervisory oversight?. 129
Just STaRs breaches or all complaints data?. 130
Records of decisions to deviate from the firm’s systems and controls. 130
What information should be included in the record?. 130
Identifying serious breaches – where to start. 131
The role of the management team in dealing with non-compliance issues. 131
Common breaches. 133