From Containment to Free Flow

Preface 9

1. Innovation is a must! But how? 13
The importance of innovation 14
The unique nature of public organisations 16
What this book can do for you 18
My approach 19
Your route through this book 21
Case 1: Seize the moment, Molenwaard municipality 25
Case 2: Dare to provoke, The Hague municipality 31
Case 3: One step back, two steps forward, Bunnik municipality 35
Case 4: Pulling together as a recipe for better justice, Public Prosecutor's Office 39

2. A targeted approach with the innovation model 45
What is innovation? 47
What is your innovation challenge? 50
The 4F Innovation Model 52
The innovation process steps : Fiddle, Flow, Focus, Fit in 54
Monitoring 56
Innovation strategy 57
Innovation success areas 58
An innovation-friendly ecosystem 58
Extra: how the 4F Innovation Model relates to other innovation models 59

3. The innovation process steps 61
Fiddle: the courage to do it 62
Flow: allowing a thousand flowers to bloom 69
Focus: taking creative ownership 71
Fit in: embedding the application 73
The process stages in practice 74
Case 5: Innovation can be the norm, South Holland province 77
Case 6: Putting collaboration on the map, Leidschendam-Voorburg municipality 85
Case 7: Reclaiming what's valuable, a collaborative venture by the joint
Dutch water boards 89

4. How to define your innovation strategy 96
Innovating under the radar 98
Innovating in the spotlight 101
Innovating in a dark basement 102
The context strategy 103
The copycat strategy 106
How the strategies interrelate 107

5. Entrepreneurship 111
Identifying and seizing opportunities 113
The courage to go do it 116
Using systems that reward entrepreneurship 118
Creating and using professional space 121
Taking a different approach in a political and administrative context 124
Exploring across organisational boundaries 126
Case 8: Giving rivers space to roam, Dutch Directorate-General for
Public Works and Water Management 129
Case 9: Particulate matter for thought, Dutch National Institute for
Public Health and the Environment 137
Case 10: Every problem is an opportunity, Dordrecht municipality 143

6. Innovative administration 147
Innovative administration defined 149
Seizing opportunities 152
The courage to stop doing it 153