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This Management Guide provides readers with two benefits. First, it is a quick-reference guide to IT governance for those who are not acquainted with this field. Meer
This book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL® can help. Meer
The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organizations Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. Meer
The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organization's Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. Meer
La norme ISO/CEI 20000 s'applique aux organisations qui souhaitent optimiser la qualité de leurs services informatiques. Alors que les acteurs se forment à ITIL et l'implémentent avec succès dans leurs entreprises, celles-ci franchissent désormais le pas pour être entièrement conforme à ISO/CEI 20000, reconnu sur le plan international. Meer
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Meer
The O-ISM3 standard focuses on the common processes of information security. It is technology-neutral, very practical and considers the business aspect in depth. Meer
his is the official Open Group Pocket Guide for TOGAF Version 9.1 and is published in hard copy and electronic format by Van Haren Publishing on behalf of The Open Group. Meer
The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively. Meer
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. Meer
Companies are racing to adopt the latest technologies, streamline operations, and stay ahead through constant innovation. But lasting transformation? That goes deeper - it's not a one-off project, it's everlasting and always moving. Meer
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. Meer
The globalization and development of the network society meant that extensive IT outsourcing activity was inevitable. At first, the main reason was cost reduction, but todaý's organizations have to do offshoreoutsourcing for other reasons as well. Meer
ABC stands for the Attitude, Behavior and Culture within IT organizations.
ABC is like an Iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage to your IT organization, or more importantly, your business! Meer
Make it Simple and Keep it Simple
Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Meer
This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. Meer
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide:
it promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations;
it supports ISO 20000 training and certification;
it is a quick reference to the core content of ISO 20000, for practitioners. Meer
This textbook provides an introduction to the fundamentals of serious games, which differ considerably from computer games that are meant for pure entertainment. Meer
Want to design your own video games Let expert Scott Rogers show you how! If you want to design and build cutting–edge video games but aren’t sure where to start, then the SECOND EDITION of the acclaimed Level Up! Meer
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