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Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa. Meer
Coping with Retail Giants critically analyzes the modern retail market and identifies how businesses gain the competitive edge over the major retailers that currently control the market. Dr. Samli argues that as society advances economically, consumers will seek better values generated by the… Meer
Biblical Perspectives on Leadership and Organizations links biblically-based principles to the study of organizational practices by examining topics including motives, meaningful work, and spiritual leadership from a biblical perspective integrated with findings from contemporary research. Meer
A Comparative History of Commerce and Industry, Volume I offers a subjective review of how the cultural, social and economic institutions of commerce and industry evolved in industrialized nations to produce the institution we now know as business enterprise. Meer
The book presents the first comprehensive account of how economists, engineers and industrialists mapped out the economic future of Greece in the aftermath of civil war devastation. It documents the policy debate that took place among Greece and its sponsors about the future course of the economy… Meer
Divided into four parts, the book offers searching analysis of the 'information revolution' and the knowledge society it has created. It goes to scrutinize the unprecendented demographic, economic and sociological transforms of recent times to present an outline of 'The Next Society' - which in turn… Meer
This original contribution to business ethics brings together chapters by leading European and Indian scholars and practitioners. Addressing issues of human values, ethics, spirituality and leadership in business the authors aim to create a dialogue and interchange between Indian and European… Meer
This study combines an industry level and a firm level analysis on the wage and employment effects of multinational companies. This has not been attempted in any previous work. In view of the results, important questions are raised regarding how global changes in the structure of production may… Meer
In the 1970s and following on from the deposition of Salvador Allende, the Chilean dictatorship of Augusto Pinochet installed a radical political and economic system by force which lent heavy privilege to free market capitalism, reduced the power of the state to its minimum and actively suppressed… Meer
Entrepreneurship and Cluster Dynamics focuses on the origin and development of clusters and specifically on the role played by the strategic entrepreneurship in these contexts. Although separately entrepreneurship and cluster studies have already attracted the attention of academics and… Meer
Once recognised as a high-performing newly industrialising Asian economy with the potential for economic and developmental success similar to South Korea, Taiwan, Hong Kong and Singapore, Thailand’s growth rate and competitive edge have declined substantially… Meer
The Handbook of Risk and Crisis Communication explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives… Meer
“Less is more” may be good advice for many efforts, but it is terrible advice when it comes to customer experience. Brands that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before… Meer
Complexity theory including the concepts of chaos and emergence has been considered one of the most revolutionary products of the 20th century having influence on science, technology and economics among others… Meer
Achieving your goals quickly and efficiently is both more difficult and more important in today’s hyper-globalized world. A new environment is being created by disruptive technology, radical new business models, digital communications, and a highly integrated global supply chain… Meer
Though their primary concern, organizations in the creative industries don’t only succeed or fail based on the exercise of their creative resources. Their fortunes also depend on their understanding and approach to the problem of competition… Meer
Real Estate and GIS focuses on the application of geographic information systems (GIS) and mapping technologies in the expanding property and real estate discipline. Whilst a thorough understanding of location is understood to be fundamental to the property discipline, real estate professionals and… Meer
As the centre of world economic development has shifted towards Asia over the last two decades, many Asian countries have witnessed rapid growth in economic and business operations. In light of these recent changes, accounting has played a significant role in assisting economic transition and… Meer
Successful innovation is a true challenge and especially when today’s companies are intertwined in close inter-organisational relationships and networks with e.g. customers and suppliers. Research has indicated that accounting can play important roles in such innovation processes, but there is… Meer
Business Strategies for Magazine Publishing explores tactics for creating financially sustainable publications in the 21st century. Mary Hogarth, media specialist, Senior Fellow (HEA) and lecturer in Journalism at Bournemouth University, analyses the historical development of the magazine industry… Meer
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