Organizational Change as Collaborative Play

Preface 9
Introduction 11
Changing by interaction 11
Play model for change 13
Language of change 14
Symbols and colors 16
Structure of the book 17

1 Exploring the playing field 19
Exploration of the territory 21
Multiple views 22
Understanding dynamics 27
Change dilemmas 30
Practical application 33

2 Identifying the players 37
Players and their interests 39
Utilizing play dynamics 44
Entering areas of tension 46
Change dilemmas 48
Practical application 53

3 Visualizing the play ambition 57
Perspectives for the play ambition 59
Making images of the future productive 64
Applying images of the future 66
Change dilemmas 67
Practical application 71

4 Understanding play patterns 75
Exploring organizational dynamics 77
Recognizing play patterns 80
Perceiving is generating movement 85
Change dilemmas 88
Practical application 92

5 Developing the play concept 95
Developing change 97
Considering change strategies 100
The nature of changes 106
Change dilemmas 111
Practical application 114

Intermezzo : Creating context 121

6 Elaborating the play concept 127
Prioritizing starting points 129
Combining change strategies 131
Communicating and interacting 135
Change dilemmas 140
Practical application 144

7 Organizing play division 147
Involving players 149
Play division 152
Decision-making and conflict resolution 156
Change dilemmas 159
Practical application 162

8 Introducing play formats 165