Organizational Change as Collaborative Play

Preface 9
Introduction 11
Changing by interaction 11
Play model for change 13
Language of change 14
Symbols and colors 16
Structure of the book 17

1 Exploring the playing field 19
Exploration of the territory 21
Multiple views 22
Understanding dynamics 27
Change dilemmas 30
Practical application 33

2 Identifying the players 37
Players and their interests 39
Utilizing play dynamics 44
Entering areas of tension 46
Change dilemmas 48
Practical application 53

3 Visualizing the play ambition 57
Perspectives for the play ambition 59
Making images of the future productive 64
Applying images of the future 66
Change dilemmas 67
Practical application 71

4 Understanding play patterns 75
Exploring organizational dynamics 77
Recognizing play patterns 80
Perceiving is generating movement 85
Change dilemmas 88
Practical application 92

5 Developing the play concept 95
Developing change 97
Considering change strategies 100
The nature of changes 106
Change dilemmas 111
Practical application 114

Intermezzo : Creating context 121

6 Elaborating the play concept 127
Prioritizing starting points 129
Combining change strategies 131
Communicating and interacting 135
Change dilemmas 140
Practical application 144

7 Organizing play division 147
Involving players 149
Play division 152
Decision-making and conflict resolution 156
Change dilemmas 159
Practical application 162

8 Introducing play formats 165
Choosing play formats 167
Using tensions 171
Managing conflicts 173
Change dilemmas 176
Practical application 182

9 Play experiences 185
Surface level and undercurrents 187
Monitoring experience 191
Meaning and value 194
Change dilemmas 197
Practical application 201

Intermezzo : Having Impact 203

10 Being a player 209
Playing together 211
Creating context 214
Having impact 217
Change dilemmas 221
Practical application 225

Epilogue 229
Sabotaging change 229
Intention, precision and intuition 234
Can we play together? 237

References 239
Register 247
About the author 253