Wicked World International Edition

Preface 8
Introduction 10

1 Wicked world 12
Three worldviews 13
The controllable world 13
The bubble world 14
The complex world 18
Systems intelligence and complexity theories 24
Systems and systems thinking 24
Complex adaptive systems 26
Systems dynamics 29
Systems diagrams 30
Change 33
Traditional approach 34
Changing differently 34
Two operating systems 38
In conclusion 39

2 Systems analysis 40
Systems analysis framework 41
Identity 42
History and environmental factors 44
Stakeholders and perceptions 47
Developing patterns and routines 49
Implicit and explicit rules 50
Sensitivity 52
Complex systems dynamics 53
Drivers of change 56
Weak signals 59
Attractors 60
Responsivity 63
Ecosystems 63
Fitness to landscape 65
Differences that make the difference 67
Self-organization 69
Resilience and sustainability 71
Connectivity 73
Co-evolution 73
Transformative interactions 75
Networks 77
Engaging with societal challenges 78
Boundary crossing links 82
In conclusion 83

3 Systems innovation 84
Systems innovation framework 85
Trust, transparency and integrity 86
Shared awareness and perspectives 87
Collective sensemaking 87
Smart systems interventions 92
Top 7 smart interventions 94
Mobilizing allies for change 100
Timing and rhythm 101
Listening and comprehension 102
Sense of urgency 103
Create clarity 104
In conclusion 105

4 Policy innovation 106
Traditional approaches 107
Barriers to change 109
New approach 116
Wicked problems and global policy innovation 125
The complexity of the COVID-19 crisis 126
The way forward – what can be done differently? 128
Strengthening regions 129
In conclusion 131

5 Who is in charge? 132
Leading in complexity 133
Shifts in the leadership bubble 136
Span of control: power and influence 136
The playing field 137
Who is in charge? 139
Systems innovation: attitude, demeanour and behaviour 140
Competences for systems innovation 141
Value driven futures 144
In conclusion 145

6 Moving forward 146

References 151
Index 154
Notes 157
References 151 7

Preface