‘Kramer sets out a clear path for better understanding and more inclusive cultures.’ – Financial Times
To solve complex problems, we need multiple angles and perspectives. And the courage to challenge our status quo by working with people who think differently. Inclusion is about co-creation. About the courage to invite people from various backgrounds to the table and to listen to all views. It requires us to deal with opposing forces to reach the highest goals.
Inclusion is a hot topic. It is about who gets to decide on what we think is good or bad. It is about who can join and especially about who cannot. These are topics we don’t discuss lightly. We need an energetic language to describe our mutual pains without insulting one another. This book presents that language.
‘Diversity is about being invited to the party. Inclusion is about being asked to join in and dance.’ – Vernā Myers
In Jam Cultures, cooperation is seen as a jam session, a process in which people feel safe to express themselves and dare to harmonize with each other to create a better sound. Inclusion means working independently together.
Dealing with diversity and power dynamics in a constructive way is one of the greatest challenges of today. It takes leadership with power and love. It is what makes good leaders great.
About diversity, inclusion and Jam Cultures
About me: who am I to talk?
About you, my readers
Inclusion, what’s that?
Diversity: visible and invisible differences
Diversity: a pain, or cause for optimism?
Diversity and inclusion. Why? Just because!
About our tendency to clone and the pros and cons of stereotyping
The fuss about difference: nature or nurture?
How much diversity are we willing and able to accept? What do we have to accept?
Stereotypes have pros and cons
The Jam Circle: Jamming with Difference
Inclusion: dealing with opposing forces
Leadership and inclusion
How to show more love for diversity and difference
About the pecking order and who has the power
Culture as a weapon
Pecking Orders: eat, kill or have sex
Dominance Blindness and Minority Stress
Jokes, banter and microaggression
Kingpins, Harries, obstructers, scapegoats and heroes
Privilege and Sources of Power
How to see the power of power
How to deal with multiple truths
There is more than one truth
That’s just the way we are
Actively looking for alternatives
Whose truth? Achieving a win-win situation
New Ways with Deep Democracy
New Ways with Polarity Mapping
How to challenge the truth and find new ways of working
How discomfort releases energy
Trust as a choice
Blissful ignorance, comfort and shock
The zone of discomfort: clashing ideals
How tension can lead to conflict
When conflicts become intractable and deepen into polarization
How to put more trust in the unknown
About jamming in a flow and with extremes
Jamming to the beat
No flow without risk
A powerful, inspiring story
How to find the courage to jam
I Jam Cultures Questionnaire: Inclusion in Attitude and Behavior
II Jam Cultures Canvas: Talking Points, Strategy and Action Planner
III Inclusion Principles
About Jitske Kramer
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