Empowered

Part I Lessons From Top Tech Companies 1
Chapter 1 Behind Every Great Company 5
Chapter 2 The Role of Technology 12
Chapter 3 Strong Product Leadership 17
Chapter 4 Empowered Product Teams 23
Chapter 5 Leadership in Action 25
Chapter 6 A Guide to EMPOWERED 27

Part II Coaching 31
Chapter 7 The Coaching Mindset 33
Chapter 8 The Assessment 40
Chapter 9 The Coaching Plan 47
Chapter 10 The One-on-One 65
Chapter 11 The Written Narrative 73
Chapter 12 Strategic Context 76
Chapter 13 Sense of Ownership 81
Chapter 14 Managing Time 87
Chapter 15 Thinking 90
Chapter 16 Team Collaboration 93
Chapter 17 Stakeholder Collaboration 98
Chapter 18 Imposter Syndrome 102
Chapter 19 Customer-Centricity 105
Chapter 20 Integrity 109
Chapter 21 Decisions 114
Chapter 22 Effective Meetings 120
Chapter 23 Ethics 124
Chapter 24 Happiness 128
Chapter 25 Leader Profile: Lisa Kavanaugh 134

Part III Staffing 139
Chapter 26 Competence and Character 142
Chapter 27 Recruiting 146
Chapter 28 Interviewing 151
Chapter 29 Hiring 155
Chapter 30 Remote Employees 159
Chapter 31 Onboarding 164
Chapter 32 New Employee Bootcamp 170
Chapter 33 Performance Reviews 174
Chapter 34 Terminating 176
Chapter 35 Promoting 179
Chapter 36 Leader Profile: April Underwood 182

Part IV Product Vision and Principles 187
Chapter 37 Creating a Compelling Vision 190
Chapter 38 Sharing the Product Vision 195
Chapter 39 Product Principles and Ethics 201
Chapter 40 Leader Profile: Audrey Crane 203

Part V Team Topology 209
Chapter 41 Optimizing for Empowerment 212
Chapter 42 Team Types 216
Chapter 43 Empowering Platform Teams 220
Chapter 44 Empowering Experience Teams 224
Chapter 45 Topology and Proximity 229
Chapter 46 Topology Evolution 233
Chapter 47 Leader Profile: Debby Meredith 236

Part VI Product Strategy 241
Chapter 48 Focus 246
Chapter 49 Insights 251
Chapter 50 Actions 258
Chapter 51 Management 261
Chapter 52 Leader Profile: Shan-Lyn Ma 264